The location was not properly set up to do the mobile pick up. Even though we arrived an hour after our pick up time, the truck and equipment were not ready. We ordered 12 furniture pads, which were not there, and the shop owner grabbed 3 old, dirty blankets from his wife's truck. We complained at the pick up location, as this held us up for an hour, along with calling uhaul to complain after leaving the location. We were told by both the store and uhaul that the furniture pads and dolly would be removed from our order; however, we were charged for both.Joshua T.
Moving Truck Rental in Nesconset, NY at Explosive Bargains and Thrift
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Nesconset, NY 11767
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Everything was great!!JOHNFRANCIS M.
Location manager showed up an hour late. Van was covered with snow and ice, we had to clean off. And Van was parked on ice which made it difficult to clean and drive out of. Two of us actually on the ice and fell in cleaning off the Van. â€œPoorâ€ was actually too high a rating for the experience,john P.
I will never rent from uhaul again. Home depot rates much better unlimited mileagemike S.
Store owner incredibly helpful. When we couldn't access the info he called a rep I believe her name is Michelle. Michelle was so so super helpful. Have rented before but not this self-serve type feature. It worked really well for usPatricia D.
This shop does not handle U-Hauls often, it is a thrift store. Why I couldnt get my preferred location 20 minutes close to me is beyond me. From when I arrived at the store to when I left it took 45 minutes. I have rented UHauls before from actual Uhaul locations and check-in should not have taken more than 15 minutes. The blankets I ordered were also not in the uhaul and the thrift store didnt have them. I had to drive the uhaul location that I initially requested to get the blankets. I will never use Uhaul again, this was the worst experience I have ever had renting a truck.Matthew S.