Everything. The rep at this location was incompetent, rude and racist. He wouldn’t even take feedback from his own regional manager Rashon. I would never recommend this location or jail to anyone ever again. Uhaul needs to be more selective with who the allow to represent their business.
Candace Johnson davis
Appliance & Mattress Outlet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, DE 19720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was not notified that the original business pick up u hual trailer was closed. Had contact numbers but no one picked up. I had to call the u hual 800 number to get it situated only to find out my information was all wrong. They had my name and my phone number all wrong, which why I was never contacted of the original pick up to be closed. Got it situated after an hour wasted time. Make sure U Hual have the correct name spelling and contact number.
riome corbettMechanically, the truck was in good working order. Seems well maintained. The windshield was full of bugs though.. I had to pull my hose out and wash the windshield before my trip.
Jim CollinsThe vehicle I rented was horrible. The van was dirty on the outside and the inside was dirty with trash on the floors. If i didn’t need the vehicle that bad, I would’ve refused to take it.
Harold Moore Jr.By far the best customer service, of any of the Uhaul locations that I’ve been to.
abraham rivera