The manager / only employee I interacted with did not wear a mask, make a move to put on a mask, or acknowledge that he should be wearing a mask. Instead, he sat at a desk roughly 25 feet from the front entrance to his warehouse. This is completely unacceptable. I would recommend friends to use any U-Haul location that is not this one, and if none are available to use another company, as at least other locations pose less of a health risk to customers than the one I used. My family includes someone who is immunocompromised, and weâ€“â€“as all people shouldâ€“â€“are taking covid very seriously. In order to improve the experience for the next customer, U-Haul should contact the manager and demand that they wear a mask. I will never rent a U-Haul from that particular location again.
Moving Truck Rental in New Castle, DE at Weelz
Moving to or from New Castle, DE 19720? Get FREE truck rental rate quotes at Weelz.
Get FREE moving truck, pickup truck and cargo van rental quotes at Weelz
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Castle, DE.
Cargo vans and pickup truck rentals in New Castle, DE
U-Haul cargo van rentals and pickup trucks in New Castle, DE are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Castle, DE 19720. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Very dirty truck then I got charged for cleaning. Awful!
Overall ok. No one there to service me. The two gentlemen who drove the vehicle there helped me get things done by phone.
No change you pick up store the night before you are getting the rental to another locations just because you wrote it in the little letter that that girl at the store I reserve the rental talk me. That cost me another $30.00 for the rental since I had to go and get the truck I need 15 miles to opposed of my way otherwise you company change my reservation the night before and I ended paying the price.
The location was closed when I arrived even thought I had an appointment. The person in the location arrived 20 minutes late.
Very convenient and good service. Was pleased with the availability of online check in and check out.
Pick-up location was filthy. Their was a razor blade on floor beneath my chair.
The gentleman was very helpful and he provided excellent customer service. Only small issue was his location was a little unkept. Can't complain because service was great.
I was charged for 645 miles and only went maybe 120. Was told by customer service they would fix the amount total which would be $172 and change well I'm still getting charged $172 plus $61 dollars doesn't make much sense had the truck for two days and I'm paying 233 dollars so doesn't seeM right. Can I please get a call or I guess I'll call you back tomorrow
The gentleman there was very friendly
very nice customer service
I will them again at this location
Ensure that any additional rented equipment is in the truck. So the customer doesn't have to waste their time on moving day on the phone and driving to look for equipment that was ordered but not provided.
I specifically requested a truck so that I could return at a different location. Tried to drop truck off at 3 locations before anyone could tell me that the pickup facilty was expecting the truck back that night and I would be charged a $150 if I left it at another location. This is not what I agreed to on the phone with the oickup location and the process added two hours to my move and ran up miles on the truck. Will be contacting customer service to dispute mileage.
The manager was very easy to work with, and answered all of our questions. We were in and out in less than 20 minutes!
No problems at all! Very friendly service!
Thanks a lot
Mark was absolutely wonderful! He worked with us, understood and helped in every way when we had to extend our rental. This will be the only place I go to rent a U-Haul! He didn't pressure us and was very understanding with the whole process! Thanks, Mark, for everything!
Great customer service and very polite and helpful
Always a pleasure dealing with Mark from wheelz. He us courteous and polite, and I would definitely recommend this location to anyone who needed uhaul.
The app makes you take a picture 25x. Exhausting and time consuming.
They were very professional and knew what they were talking about. I definitely will recommend this place to my friends.
Nothing; I left my wallet at the location with money and several ATM & credit cards. The worker on duty kept the wallet for me with everything as I left it. GREAT SERVICE.