No pads in my truck as requested on my reservation; check engine light was on for a long period of my move; traction control randomly turned on and off causing a herky jerky ride; I felt every small impression on the expressway and highways; truck had exactly 63 miles of gas in it when I picked it up.
Jason E
Tedds Custom Installation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Lenox, IL 60451
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They called me multiple times trying to get me to come a day early and pick up the truck. Also, on the day of pick up they called again asking where I was when I was already on the way. Basically have a pushy vibe but otherwise I had a very pleasant experience and the pickup was a smooth process.
Christopher DI really appreciated that I could complete the rental all online the day before. The process to pickup and drop off without having an employee there is clutch. So seamless. Good idea to take pictures as well for verification to cover the renter and company.
Amy PEverything was perfect
Larisa LWe dropped off the trailer in the evening (the day before it was due back) and we were charged an after hours fee - despite the fact that no one was there helping us to incur a fee and despite the fact that we dropped off the trailer 14 hours before it was due back. We both had to work the next morning so we thought we would do the right thing by taking it the night before rather than bringing back the equipment late. Lessons learned for us I guess.
Jason B