This was the worst moving truck I have ever laid eyes on I am embarrassed to have moved my personal items in a U-Haul truck and have them destroyed as they were due to rain leaking in almost 10 different spots of the back of the truck now all of my personal property is eitherdamaged or destroyed. Some of which are priceless items that are not replaceable. I spoke to someone two days ago about the issue and about my claim and have yet to hear back from anyone I attempted to upload photos of all of my damaged property and 2 days later have yet to hear from anyone not too sure what to do other than never renting from U-Haul again and make sure I tell all of my friends and family to do the same
ASHLEIGH M
EZ Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nicholasville, KY 40356
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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U-Haul in general comment - the app would not work properly to check the truck in. At the point where pics were required of the truck, the pics would not save to the app. I had done this same procedure successfully on another truck and a trailer, so I do not believe it was my phone or me. But the guys at the facility did check me in and appears to be without the extra charge. Otherwise it was good.
CATHY HLots of flying bugs made checkin a nuisance.
CATHY HI picked up and returned the Uhaul within a few hours but was charged the full day rate
Landon MNothing went wrong but the whole experience was underwhelming. I was told to "Drop it off behind the building" and "someone will check it is" "not sure when". I had to call back the next day and let them know the trailer was out back in the snow because no one told them and they did not check. It was fine but pretty minimal.
Robert F