The woman who processed my reservation at the location was attentive and helpful. She also went "the extra mile for me" and called U Haul when she found out I had to drive 15 miles each way in my car to pick up the vehicle, feeling that better customer service would have been to get the vehicle I needed closer to the location where I live. It took her extra time and effort to do so, and I really didn't expect such a proactive response from a manager who could have simply charged my card and sent me on my way. Thank you, and great job!
andrew e
Norwich Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norwich, CT 06360
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I pay for a dolly but I didn't get it
Darline MApp sucks
Joao CAbsolutely nothing needs to change. My experience was great 👍 from beginning to end. I was assisted with courtesy and respect. I personally want to thank ( Ms. Donna ) for taking the time to explain all the details needed to be known. I will share my experience with family and friends.
lavern gThe lady that helped me with my contract was unbelievably kind and amazing. I'm grateful for her help and understanding of my situation. She went out of her way to make me feel she cared and was so attentive with me. Please tell her I'm grateful. Thank you.
Kimberly l