Drop off point was a lot in an odd location. No office. No face to face with anyone. Employee was helpful though, reaching out via text before my return to explain the process and see if I had any questions. Just a personal quirk, I’d prefer there was a “there” there.
Philip R
A Tow
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oak Ridge, TN 37830
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Customer Reviews
- 4.0 Average Customer Rating
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Check engine light was on, the transmission was about to fall out and there were NO brakes to speak of. Called to request money back and still haven't heard a word. Shady pickup location. Stay away from Tulsa road!
Charles HChris Lane was very approachable and honest. He provided the necessary information to make this rental easy to manage. And, the truck was in great shape with no issues during the rental period.
Jason BI have rented from Chris twice this month. No problems encountered and he has a huge amount of equipment available. He is a very nice man. Would recommend him and use him again. It was a pleasure doing business with him. His personal work area and related business area are quite challenging, to me as a woman, but the area where the u haul equipment is stored is very nice. I get the feeling that he does so much business that finding a proper cleaning service is not something he has time to do. 😸
Martha SOrganize the trailer parking lot, everything is mixed up and haphazardly parked. The operator, Chris, is a nice man. The office is at a different location than the trailers, but this is not a problem nor an inconvenience.
Douglas H