Customer interaction was poor to non existent. Despite having filled out all paperwork online to save time it was all ignored and I had to standby while agent slowly reentered EVERYTHING! When it was discovered that my pin holding the hitch into the receiver was an eighth of an inch too short, the agent simply walked away without any explanation or offer to help, or suggestion as to how to fix the problem. He simply terminated the interaction without explanation! All my requests for help were met with a simple “No”. When I finally asked where else I could secure another pin, the reply was” I don’t know, try the auto supply store in town” Worst customer service I have ever experienced.
Anthony F
Best Deal Tire & Wheel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakhurst, CA 93644
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The guys were great, friendly they worked hard and fast, and very helpful.
JOE TIt was clean, but the RR tire had to have air in it a couple of times during the drive home.
Donna CI bought the added U-Haul insurance. So I thought I would be charged $15 for being late at 11:38. But I was charged $58.
john APerson at the site was friendly and helpful
Andrew L