not use this location took over 1 hour to get truck this is a convenence store clerk did not know how to do comp info i did it and she kept stopping to wait on customers buying beer etc while waiting on me
Moving Truck Rental in Orlando, FL at Lancaster Gas
Moving to or from Orlando, FL 32809? Get FREE truck rental rate quotes at Lancaster Gas.
Get FREE moving truck, pickup truck and cargo van rental quotes at Lancaster Gas
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Orlando, FL.
Cargo vans and pickup truck rentals in Orlando, FL
U-Haul cargo van rentals and pickup trucks in Orlando, FL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Orlando, FL 32809. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The vehicle was dirty, there were no Dolly and no mats as requested.
Quicker checkout .
My final bill shows a charge for gas even though I replaced the gas used above the level I received it and I have the photos to prove it. The vehicle ran well but the interior cargo area had a lot of dry leaves. It was a challenge getting the truck out of the location because cars were blocking the exit while having their cars washed by some enterprising individual. The time reflected on the paperwork does not show the actual time I was finally able to leave the location. On top of that the gas station owner attempted to charge me for an extra day even though I was less than an hour late as shown on the paperwork. Only after I complained did he make the correction. Overall dissatisfied customer
Please advise the next customer that this is a gas station, not a real UHaul office. There were people loitering outside, washing cars, smoking and it was very scary after dark. Also, we were charged for a utility dolly we never got, plus triple charged for other fees. We only had the truck for about 6 hours, instead of the 18 we were promised, because it was already rented out to someone else. Now we have to pay someone else to complete our move. Not at all pleased.
It took an hour to get it checked out because they said it wasn't in the system. They just didn't seem to know what they were doing really.
Was too difficult to find the location. No sign, nothing
Very poor location. Run down, scary clients, cashier did not know how to check in a uhaul return. Took close to an hour on the phone. Finally got regional uhaul manager on phone to help. Would not send my enemies to this location!
She made me go behind the desk and type all my own info
The truck was in great condition but the location and management were horrible. The vehicle was parked in a sketchy alley behind a convenience store. There were a group of men hand washing cars in front of the UHaul vehicle on the side of store who didn't know anything about the truck. I entered the convince store and asked the clerk how to pick up the UHaul. She said â€œokâ€ and walked out behind the counter so I followed her until she got to the beer cooler and started managing her inventory. I asked her again how to get the UHaul truck and she told me to wait up at the counter. After waiting for her to help store customers who arrived after me she got on the computer to look up my reservation. She was either not tech savvy or not familiar with the UHaul system because she made me come behind the counter and click through options until we saw that the computer wanted additional contact info from me. She handed me the key and told me the contract would be emailed to me. It wasn't. Next day I had to call customer service to have them email me the contract so that I could ensure the correct drop off location and avoid penalties. Upon leaving the pick up location I had to deal with the unhelpful car washers who wouldn't move their buckets and hoses so that I could exit. Instead I had to find individual customers and ask them to move their cars so that I could navigate safely out of the alley. It was nerve wracking and dangerous. This gas station should not represent the UHaul brand as it devaulues your service.
Cheap gas station in a crappy part of town. Staff didn't know how to do reservation. Staff just asked me for a picture of the milage and didn't even check the truck. There was no printer, so staff asked me to take picture of their computer screen... it was just a weird experience since I am so used to going to an actual Uhaul instead of a gas station. Had an emergency need for the truck, otherwise, I would have moved on and definitely not left my car there... Needs improvement... but all in all, it worked out.
Convenient, sales clerk was helpful
Have better understanding, try and not let people smoke and get ashes all over interior thus leaving horrible smell and making person renting smell the same as a result. Make the whole experience more easy and convient to access and actually rent the damm truck or cargo van. Just have better customer service all around honestly. This is by far the WORST experience I have ever had from renting a car or buying a service from ANY place. Very dissappponted in Uhaul for having such low standards all around.
The location was subpar at best.
I sincerely hope someone important from corporate actually reads this.. please listen loud and clear.. if you guys care about your customers whatsoever you should have better control of who rents out your trucks. This place was a complete filthy disgusting dump in a very unsettling part of town. The Owner barely speaks English which doesn't make things easier but not that it's a fault. The trucks are parked behind his gas station which also doubles as a car wash on the side. I booked a truck on the phone from the Orlando airport and told a taxi over There. Upon arrival I immediately Regretted it. Then After a half hour of standing there trying to get him to understand that I already paid for a truck and he needed to call customer service he finally hands me several keys to multiple trucks and says to find which one goes to which truck and then shuffle the trucks around in back of the parking lot myself in order to get a truck out of the tight space left by the name-shift car wash. There was no inspection making sure lights work or odometer reading. Truck was not full of gas. Cruise control not equipped for a 1 way 1300 mile trip. I later noticed a bag under the drivers seat and I pulled out to see what was inside.. it was a tire grocery bag containing an old dirty diaper, a moldy orange, and a moldy child's sippy-cup. The truck was not even emptied of the previous persons trash before me!!! This place will not make anyone want to return to uhaul and I am a multiple time repeat customer over the course of several years. You need to discontinue service at this place!!!
Excellent customer service, the attention from the moment I made the reservation until drop off was extraordinary! Thank you so much.
HORRIBLE PICK UP AREA ! NEVER AGAIN WILL I PICK UP FROM THERE OR ANY OTHER GAS STATION PICK UP ! SO UPSET !
Dealer had issues with his computer and had to call uhaul to resolve. I had to hire a local boy to help me lift the tongue to get it on my hitch. I have never seen a coupler like this and at present have to assume that it is attached properly, since the dealer was not familiar with it nor did he show any interest in helping. This location was not the original one and I would have preferred the one at the mall. DDD
Did not drop off myself. Disappointed there was no cruise control available on brand new truck. Needed step ladder to climb into cab. Otherwise satisfied.
Have the right truck ready for pickup instead of trying to give someone the wrong truck. There was no point in filling out the profile in advance of the pickup it did not speed up the process. Also the equipment I prepaid for was not there. This was the last time I will ever rent a U-Haul. Awful experienc all the way around.
Definitely the worst service provider experience I ever had in my life! I am very disappointed with the U-Haul. The dealer 43577 at Lancaster Gas don't knew speek English well, don't knew how use Gift Certificate and by often gives me wrong information. To get the truck I spent 45 minutes, and to return spent 90 minutes because the dealer did not know their procedure. I lost time and money! I sincerely hope a response by U-Haul and penalty to the Lancaster Gas.
Very, very poor customer service. Person attending me was distracted, not a good communicator, told me he could not log my UHaul into the system but could not explain to me why, was not helpful/did not offer any extra assistance, was unprofessional, and spoke poor English (difficult to understand/communicate with). I would absolutely NOT go to this location again, nor would I recommend it to a friend. I ended up being on the phone with UHaul customer service for almost 30 mins because he told me my UHaul could not be dropped off at his location. Very difficult, negative experience.
I love your u- haul,thank you so much !