Really disappointed will never go back to this location. Only had one truck available and was told the truck had a leaking tire that I should check the tire and fill with air if its low. Sure enough had to stop and fill the tire twice at the gas station for $2.00 each time. When dropping off truck spoke with different clerk told them how disappointed I was having to fill the tire twice and they said well you bought insurance so why didnt you call to have the tire fixed. Thats what insurance is for. He was rude. Horrible customer service. If they are aware of this problem with the tire why dont they fix it before renting it out?
Josh Galliford
Toms Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oshawa, ON L1G3S4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Received a confusing email, “click here for receipt , didn’t realize it was an estimate, much discussion with store , looked like I was charged twice. Took a while to see , click here for receipt is confusing
Randy CarterEverything went very well and was easy to pick up and drop off. Both gentlemen were very helpful and kind. Made my trip quick and easy. Will definitely use that location again. Thank you
Michele LukowThe guys was rude AF, he had what I wanted but tried to make me take the 30$ truck. I asked for something to add on was told they didn't have it but the store sold it. Then when I fought him and said cancel he had my truck I ordered and the dolly. He was rude and tri d to take advantage because I was a female. My husband came in and his time changed. Never ever ever would I go there and may even try some place else to rent a truck next time I move!!! Ohhhhh and they have charged me miles (1.78$) for the 8 kms I drove (should be 1.09$) I now have to call about that!!!
Samantha RobertsonOn the website if the location chosen does not have the equipment requested it should not be available. It was rainy and I needed blankets..didn't get them. Also the service was below poor. To close out my account which took 5 mins I had o wait 15 till all the previous customers were taken care of first...not acceptable especially in a busy location and if your in a hurry. This Is a ridiculous policy!
tori timpany