They had moving and storage on their signs but didn't have storage available so I had to pay to go to a separate storage place up the street which cost me over 100.00. I am very unhappy
Moving Truck Rental in Owings Mills, MD at U-Haul Moving & Storage of Owings Mills
Moving to or from Owings Mills, MD 21117? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Owings Mills.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Owings Mills
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Owings Mills, MD.
Cargo vans and pickup truck rentals in Owings Mills, MD
U-Haul cargo van rentals and pickup trucks in Owings Mills, MD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Owings Mills, MD 21117. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Although this was a convenient location, I really wish our experience was better. We were not told or warned about the double pricing should we return the equipment after closing. Had we known, we would have returned the truck before the office closes. U-Haul really need to tell customers about price changes or penalties and such. If I can avoid doing business with U-Haul in the future, I will definitely do so since this is not the first time this same thing has happened.
The customer service personnel at this location couldn't have been more friendly and accommodating. They were a joy to deal with. JC
The manager had a new team but theu took great care of us!
I dealt with 2 employees. The first (Alison?), was very nice, helpful, and professional. However, when I returned the van she turned the check out process over to a young man. He was exceedingly rude. I returned the van early, and with more gas in it than when I picked it up. He insisted on charging me a fuel surcharge anywY, even after I showed him the mileage and my fuel receipt. He said that he acknowledged that I had overpaid for gas, but he he was leaving the charge on my bill. I said :I just demonstrated that I put more gas in it then I used, and you're charging me anyway?" His exact response was "Yeah, pretty much". I don't care about the $6. I DO care about getting deliberately ripped off and disrespected. I will never use this location again. I frequently rent from Enterprise right up the street, and have always had a smooth transaction. I'm sticking with them from now on.
My customer experience with Amanda was Awsome! Very nice and pleasant to work with. I would recommend this location to anyone, and please ask for Amanda ðŸ˜Š!!!
The truck did not have an ice scraper for the windshield the window was frosted and the ice scraper would have been helpful
Both the manager Amanda and service representative Anthony were extremely friendly and efficient when assisting me with my rental today. The truck was ready upon arrival, cleaned, with a full tank of gas. Amanda and Anthony made it a truly great experience and I will use this location when I need a rental in the future. Thank you both for your excellent customer service!
I would like a call from management 717-951-8782
Rent me a van for 4 hrs at a better deal.
I gave this location an average rating because they were able to get me a truck. But, I will never rely on UHaul Company again. I reserved a 20 ft truck two weeks before my move. I arrived at my selected location (Hampden) at 7:30 am - my scheduled pick up time. There was no truck for me as they rented it out from under me the night before. Other people came in after me and drove off with trucks, but nothing could be done for me bc â€œmy truckâ€ still had not been returned. It was 10/31 so there were no trucks available virtually anywhere. About an hour and a half after my scheduled pick-up, I was told I'd have to go to Catonsville where The person that rented my truck decided to dump it. So I drive over there. Wait in another line (outside in the cold bc of COVID) all to find out there was no truck. And the Uhaul reps there did not care at all. After I got inside and explained what was going on, the guy working the desk basically put me off to the side and ignored me. After 20 min of just standing there and realizing this guy is not going to do anything, I call the manager at Hampden (who was the only one working to make the situation right) and he says he's found me a 15 foot truck in Owings Mills. I'm now over 2 hours behind with movers (I'm paying hourly) waiting for me to arrive. I get to Owings Mills and I'm told they have no trucks available. Of course they don't. It's the last day of the month. I start to lose it and suddenly they have a truck, which I appreciate. But the millennial processing the rental is totally insensitive to the situation and treats me like he's doing me a favor by giving me his employee discount on the rental. Then he tells me I have to drive the truck back to Owings Mills as soon as I finish (suggesting that night) which is an hour from my destination WHEN I RESERVED A ONE WAY RENTAL and was supposed to be able to drop it off locally. I ended up starting my move 3 1/2 hours late. I Lost my movers and had to scramble to get last minute help, which cost me 3x as much. Complete fail UHaul. The whole ordeal ruined what was supposed to be one of the happiest days of my life - moving into the new home I just purchased. Thanks.
One of the tires ended up needing more air
I am not sure there is anything this location can do to improve. Staff went above and beyond my expectations (they are high) to provide me with the best experience and top quality product i have had.
The manager here was INCREDIBLE! He was so helpful and made the experience as easy as could be. Earlier in the morning, I had gone to get a truck at the Uhaul BP slade location and had the worst experience with the manager there, who refused to give me the van I ordered or the furniture dolly and furniture blankets I ordered (it was pouring rain) So, I went to the Owings Mills location all prepared for another bad experience, but instead, I had the BEST possible experience! The manager had the van available and ready when I got there, the dolly, blankets, and the furniture dolly. THANK YOU!!!
BIG PROBLEM!!!!! I had reserved the Truck from a different Pick Up Location: Battery Warehouse Reisterstown 11809 Reisterstown Rd Reisterstown, MD 21136 NO ONE EVER CALLED ME TO LET ME KNOW THAT THE PICK UP LOCATION HAD CHANGED!!!!!!
Robin the best
I reserved a uhaul a month before moving this past weekend on 10/17/2020. I was contacted the Wednesday prior to this move stating that this location did not have the 20' one way truck I reserved a month prior. The call stated it was in Baltimore. I took an Uber to Baltimore to pick this up, the truck was not there. I took another Uber an hour away, the truck wasn't there - in fact - no one was there. Looked like a deserted location. I called the uhaul corporate number and was told that Owings Mills had a 10' truck but it was NOT one way. So, I got half the truck and was not able to drop it off an hour away where I moved to. This affected friends of mine, one of which is an Iraq war vet with PTSD and their children. This also made me end up having to hire movers, which I had not originally done so as to keep costs down. I will never be using uhaul again after this. This company is an absolute joke.
We are very happy
The manager there was the nicest lady in the world and she took great care of me!
Instructions for self pickup were not clear
The mobile check-in is awesome. Bogs down at times, but beats standing in line behind someone who's clueless.
THE HISPANIC GUY WERE POLITE UNDERSTANDING PATIENT SMILING ðŸ˜ƒ AT ALL TIMES. THIS YOUNG MAN ALONG WITH ROBIN HOPE I HAVE HER NAME RIGHT ARE SOME OF THE EMPLOYEES THIS COMPANY NEEDS.