Order online with set dates. Was supposed to pick up unit at one location and it was changed to another one. When I showed up the woman had no idea that I was renting the truck. When we did finally find my rental agreement the contract stated one day not 2 like I had set online. I showed her the email with the dates and she still didn’t know what was going on. Absolutely horrible experience with U-Haul as a company you need to really get better at communication with your providers. I RATE THIS EXPERIENCE ZERO STARS.
Chris H
Papaglo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lethbridge, AB T1H2S2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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No one was at the location when we brought it back. Did the online return.
Paul WNo plugging on the trailer the tire so not very good shape. Did not answer the phone after we had problems
Caleb SIt worked for me.
Ricky B