The website crashed at my pick up location resulting in delaying my move by 3 hours with no compensation.
Nadiya W
Mr G Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prince George, BC V2N5M4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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People were friendly and fast to get me on my way
Gordon GI was given an Arizona truck with summer tires to go through the Rocky Mountains in winter. Pretty sure this was illegal as winter tires are required by law in British Columbia. I didn’t notice the tires until too late but luckily the roads were clear. The truck was dirty, not swept out and still had a trailer car dolly attached which I had to unhook. The staff were simply gas station workers and didn’t look at anything except the mileage and gas level. No washer fluid and the check engine light came on part way through the trip. Obviously no pre trip service was done and this location should not be a u-haul dealer. Finally, I ordered 48 blankets but they only had 3. Lousy experience.
Dennis JCustomer service was lacking, wasn’t able to pick up U-Haul in desired location so had to travel to pick up a truck, the truck was dirty and wasn’t able to upload a picture of the box, also didn’t get confirmation that they accepted the truck when I dropped it off the night before it was due to be returned. Awful service.
Kyla WNo complaints. Very helpful.
Sally H