Nothing Mike from the rehoboth location was amazing has great communication and helped me with every step from pick up instructions, how to load truck properly, and drop off, he also saved me money.
SHANTEL S
Furniture & More Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rehoboth Beach, DE 19971
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location was fine but the website was not great, had to call customer service to fix problems
Melanie TMike was very helpful. Smooth experience.
Catherine KNothing wrong with this location at all. Our truck had over 106,000 miles, and had significant play in the steering straight on and was basically worn out. It was not easy to drive the truck and keep it center on the road because because of the plane in the steering.
Charles Wwhen i walked in, there was no one at the desk. i had to shout out for someone, after many minutes an old woman who worked in the furniture store finally came over and asked what i needed, i told her the uhaul person, she went and got him, he didnt say hello, wasnt friendly, just said "can i help you?" in a very disinterested way. Like i was interrupting his nap. after a lengthy process to check in, even after i gave tons of info online, i had to give TWO emergency contacts, which is STUPID. finally got the key to the truck and the agreement. The Price was DOUBLE what was quoted online. your website said it would be $41.95, for ONLY 4 HOURS. What a RIPOFF. But i had to pay an additional $39 for Mileage. I guess your stupid rental charge doesnt give renters ANY MILEAGE AT ALL. I added insurance becuase your stupid company wont allow my auto insurance to cover me, for $15 fortunately that was not too bad but that's for only 4 HOURS, so it's like $90 A DAY FOR INSURANCE. That's $32,850 A YEAR. I could buy a truck for that ! WHAT A RIPOFF. I used the truck, WHICH HAD A NON MOVING PASSENGER SIDE MIRROR, MAKING IT USELESS. I returned the damn truck and had to go thru this very ANNOYING return process, take 8,000,000 photos, of the odometer, inside/outside, becuase i guess your rental agent WAS TOO BUSY SLEEPING AND COULDNT CHECK IN THE TRUCK. OR MAYBE TOO LAZY. WHY do you make Customer DO YOUR WORK ?? I WILL NEVER RENT FROM UHAUL AGAIN. YOU SUCK!
Michael F