Moving Truck Rental in Richmond, KY at Bypass Storage

Moving to or from Richmond KY 40475? Get FREE truck rental rate quotes at Bypass Storage. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, KY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Bypass Storage

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, KY.

Cargo vans and pickup truck rentals in Richmond, KY

U-Haul cargo van rentals and pickup trucks in Richmond, KY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond KY 40475. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, KY, reserve a van for your moving needs from Bypass Storage!

$19.95 Pickup truck and cargo van rentals


  • Interior rub rails in cargo vans
  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer Reviews

Aaron M. on


The owner was EVEN WORSE this time. I believe her name is Lisa. My wife Tiffany Mosley was present also (859-552-4364) and almost had to say something but she kept her composure (she witnessed the negative behavior) I don't know if she was upset about my previous discussions with Uhaul about her performance but she made it clear by her negative actions she did not want to help me. She would not speak, assumed we knew the ropes about signing rental papers, basically threw the keys at us, did not do a walk around and do a mileage check, and her general attitude was POOR. If I did not need the rental (only location with a van) I would have walked out. I had reservations scheduled for the future at this location but after a second negative experience I cancelled them all. She does not know when to cut her losses and treat a customer with respect, well I can't give my hard earned money to a person like that. I work at the health department and believe me I would like to be negative towards some people, but I am in the customer business first and I understand that is not at all good nor would I never. My phone number is 1-859-619-0197 if you would like to discuss this, but I will be telling ALL 1,267 of my Facebook friends to NOT use this location and anyone else I can tell at work or personal friends. Horrible.



The daughter and the husband very nice and helpful with a difficult situation of the customer keeping the van and me not being able to get my reservation. The secondary owner the wife was not helpful and rude when I tried to voice my concerns. She was dismissive and presumptuous to my questions. Not a good customer service advocate and I let the district manager know. Based on the husband and daughters helpfulness I will give this location another try.

Melanie T. on


the 2 ladies I dealt with were very nice.

ART P. on


Awesome staff! Very customer centered in every way! Total professionalism....

mary B. on


Great customer services. The clerk was so nice! The van was very large and I was able to get a couch , 2 recliners and a queen size bed in it

paul m. on


Nothing. Very friendly and helpful operation

Ryan F. on


The location I rented from was terrible. I went in four days before I needed the truck and reserved it. When I came back on moving day the lady at the counter was extremely rude and said the person who reserved it accidentally reserved it at a location 25 miles away. The truck we needed was still available at her location so we asked her to correct the error and she said she couldn't and refused to rent the truck to us. She said we'd have to go to the location on the reservation to get that truck...even though it was there mistake. We gave up and drove to the new location only to find out it was closed. We then had to call customer support and said we could have the truck at the previous location and so we had to drive back and get the truck we wanted in the first place. Overall, it was a terrible experience.



Everything was done in a friendly and kind matter. I appreciate them going beyond and above the call of duties.

seth f. on


This location was helpful however UHAUL overall was not. LOCATION on north Keeneland did not have my truck, was not able to provide one, and was not helpful in finding replacement

Rich W. on


They are too busy to explain all the possible charges associated with renting the truck and the details you need to know upon returning the truck.

Cari D. on


Drop off area was excellent.

Jill N. on


There were no changes needed. Tee experience was excellent.

dutch c. on


Nothing. Staff was friendly and very informative.

amanda a. on


You should be asking for feedback on your national service, not the local dealers. First we had to make special arrangement to drive out of the way even though the email said confirmed booking. Felt like a bait and switch and I wasn't contacted till the day before the pick up and had movers. The process to try and get the issue resolved was even more frustrating - I kept being transferred around to different uhaul locations. The whole ordeal took nearly 3.5 hours to resolve on the phone, and to top it off, many of the people I spoke to were just rude. When a customer gives a service provider feedback those service providers should have some means to provide the company with that feedback. It seems according to them they do not have this ability. I want to be clear that the location we picked up from was very kind, but given the experience leading up to the pick up, neither my husband or myself will ever rent from uhaul again. It would go a long way to at least make it more clear in your confirmation email that the confirmation does not confirm rental of a truck.



It was an easy and convenient experience! Staff was very helpful!

emilie s. on


This was the easiest rental I've ever went through. The lady at the desk was so helpful and sweet! I definitely would recommend Bypass Storage to any and all my friends. The office was nice and clean and the trucks were very well maintained. 10/10



I arrived at 9am and there was no workers and I have to wait till she showed up until 9:15(they open at 9:00am). The last was very rude and had horrible customer service. I rented a appliance dolly and she told me it was $10 but charged me $12 for the one-way rental even though I brought it back to the same location. When I went to return the dolly the same employees had locked her-self out of the office and had a line of customers waiting on her. I think you need to reevaluate your hiring process and qualifications.

Mark H. on


Everything was great and very easy!

Tammy C. on


Drop off location was closed when we arrived, but was easy to find.



Absolutely nothing. Wonderful experience.

Aladine H. on


The agent was very helpful and friendly. Answered all questions. Would recommend this location highly.



I have used this place often and like it a lot. - Jordan Palmer

terri e. on


Nice staff



Put tongue jacks on trailers. My son had to go with me because I could not lift the tongue and trailer was empty.

mark w. on


I would recommend that you pull your operating agreement with these people!! The woman asked me to leave when I informed her that no where in my WRITTEN contract does it state that I fold blankets!

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