Was unsure of where to go. Had to drive through the empty grass lot next to location to park.Seth J.
Moving Truck Rental in Richmond, KY at Bypass Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Richmond, KY 40475
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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It was greatAdam H.
Poor customer relations.BRUCE B.
I wanted a van, but could not get the van because it required a credit card. So, I had to end up paying more and renting a 13 foot, which was way to big for what I needed. I was very disappointed with having to pay more and use that big truck just to move a mattress all because I didn't have a credit card.Janice L.
Excellent. Made it easy to rent and return. Would definitely recommend!!PATRICK C.
The agent was health safe, very knowledgeable and very pleasant and friendly. Great experienceKaren K.
I used this location multiple times and each experience has been great!Rose F.
The front desk lobbyist WAS FANTASTIC!!! She really took the time to help me with my move, and was very patient with my needs. Thank you again, for making my move successful. I wish I could remember her name, because she needs to be thanked.Tom H.
U need to fix the app I was there over an hour trying to get a truck and I was over charged for gas over charged for how long I used it i will not give yall my business ever againjeff H.
When I arrived the gentlemen was not there. He was out for lunch and the office was supposed to be open. So I had some confusion on how to return the equipment. When he arrived, he got on me because I locked the truck. I explained that if I'm responsible, I'm locking it. All worked out fine as I just returned it through the website with pictures. It's a nice process.James J.
Was double booked for my car dolly, had to drive myself to another location to pick up a dolly, and then come back to this location to pick up my broken down car. Even though this location had one going out tomorrow and could have easily obtained another in 36 hours.MITCHELL LOUIS C.
No one was there. There was a note that said they would be back in 5 minutes. I waited 20 minutes the first time, left came back and waited 30 minutes the second time. no one ever showed up.samuel H.
the owner of the place is a jerk and I will NEVER do business there again.Kristi S.
Friendly staff that was wearing a mask!Michael S.
The lights inside of the vehicle didn't work - When driving at night, it was impossible to see how the speedometer or any signs/icons on the dashboard. This was extremely dangerous, and I would like to speak with somebody further about this issue that I encountered when renting a uhaul.TIMOTHY B.
All was good. Lady in office is especially customer friendly. I will rent from this location again!THERESE J.
Quick, easy and great service!Darrin N.
This was the first I visited this this place and they were very nice. The staff took care of everything. If you live in the area this is the place to rent from.Raymond M.
The drop off spot wasn't any better. The customer service was horrible and not a friendly environment by any means. I'm glad I'm not moving for a while so I do not have to deal with this again.Brandon W.
Very helpfulLaura W.
Thank you for the wonderful moving experience!Arthur P.
I would only recommend if the actual store were open. The store itself wasn't bad, but the online pick up was atrocious. The driver approval took over 30 minutes. The app doesn't work. It was horrible, and our only option for moving on a Sunday (my husbands only day off). I really am unhappy and won't be using that service again.Carl N.
Greatest rental I have had in renting from uhaul in 20 yearsEddy C.
Quick chek-out and prompt confirmation.Marco C.