Moving Truck Rental in Richmond, TX at Texas Food Mart & Cellular
(U-Haul Neighborhood Dealer)

388 reviews

2216 Thompson Rd   Richmond, TX 77469

(281) 342-1779

Location Hours

  • Mon-Sat: 8 am - 8 pm
  • Sun: 8 am - 12 pm
Special Operating Hours
  • 5/10/2021 - 5/31/2021: Closed

Services at this Location:

Contact Us

(281) 342-1779

2216 Thompson Rd
Richmond, TX 77469

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 8 pm
  • Sun: 8 am - 12 pm
Special Operating Hours
  • 5/10/2021 - 5/31/2021: Closed
Truck Rentals

One-Way and In-Town Local Rentals in Richmond, TX 77469

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

388 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
3.0

The owner said it was closing next week.

William W. 
Rating:
5.0

Great friendly and customer service.

Aaron P. 
Rating:
5.0

Just keep the good customer care thanks Go-U-HAUL

OLUWATOYIN JANET A. 
Rating:
5.0

Communication is the key to having a complete understanding of what is required to be able to complete task(s) Thank you

AVELARDO C. 
Rating:
3.0

I was charged .99 cent a mile plus the rental fee. Is this correct. The lady was nice but don't agree with the mileage fee.

ZELL W. 
Rating:
5.0

Assistant was great, and was able to work with me

CAMERON LYNN S. 
Rating:
5.0

This was our second time using. We highly recommend. Fast, professional service!

PAVAN W. 
Rating:
3.0

Just good for drop off

Vallier O. 
Rating:
5.0

Friendly and Excellent customer service

OSCAR N. 
Rating:
5.0

Nothing, I had a great experience. They went well above and beyond for me.

MISTY L. 
Rating:
5.0

Efficient and courteous service!

Casandra G. 
Rating:
3.0

Truck cabin not clean. Truck parked in muddy field.

Paul C. 
Rating:
3.0

Person working alone in a convenience store. He was helpful and professional, but not an ideal situation.

William T. 
Rating:
5.0

Great informative customer service young lady from Nepal. Very polite.

Peter B. 
Rating:
5.0

Staff at this location is EXTREMELY friendly and helpful.

Elida U. 
Rating:
5.0

The lady (owner) is very friendly and helpful. Truck was nice and clean. No issues with timing or pricing. I definitely recommend this location to rent a truck. David P

Jose D. 
Rating:
5.0

Very good customer service

Amrit N. 
Rating:
5.0

Great

Donald E. 
Rating:
4.0

Great service

Moses M. 
Rating:
5.0

I didn't choose this location initially because I read previous bad review so I went and pick up another location( Summer lake in Benton Road, Rosenberg) who supposedly had a better review but my experience was the exact opposite. The other location was a bad experience, didn't inform me that they didn't have the truck and I came in there on time and they were not even sorry to waste my time. Whereas this location where I actually got the truck took all my anxiety away. Everything bad I read online about this location on wrong odometer readinga, unprofessional staff etc was NOT my experience..Cathy if my memory serves me right, was very pleasant and helpful. Odometer reading was spot on. When I return the track, I told Cathy's husband the odometer reading and he even corrected me that it was 72(last 2 digit on odometer) not 73 hence saving me $0.99 for fee. He even explained to me that because originally, I projected 50miles but ended up 19miles, the original amount that was held on my credit card will be change to the actual usage amount and will be reflected in 1 to 2 days. How great is that!! The only thing that didn't go well was the furniture cloth covering that I rented. I have white faux leather sectional and there was color transfer on my set which thankfully I was able to wipe off with damp cloth. I would surely go back to this location in the future!

Michelle G. 
Rating:
5.0

The link didn't work to check in early for whatever reason. That is only issue I had. Thanks

Shelly E. 
Rating:
5.0

ALL GOOD

Richard C. 
Rating:
3.0

Check everything before you go

Lori M. 
Rating:
5.0

Great and friendly service!

STEVEN DWAYNE A. 
Rating:
3.0

Fix your online reservation system. Make sure the location is aware of reservations. My reservation was made at 7:30 pm (confirmation via email). He said he was in until 11 pm but he had no record of it at 8 am the following day and my reservation was for 7. I rented a truck for 13 hours and got charged for 2 rental periods. This is the second time this has happened. I have rented probably 6 trucks in the last 3 months and there have been issues with the online portal every single time... and it's not user error.

SAMANTHA L. 
No reviews have been submitted for this location.

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