Joyce is amazing. Best customer service I have in a long time.
Peter Pape
Gibbs Street Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rochester, NY 14605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Joyce is wonderful! I called her just a few minutes before closing to ask to rent a vehicle; we had an emergency. She stayed to help us. The vehicle was immaculately clean, full of gas, and ready when I got there. I then needed to ask to extend the reservation for a day; she was able to help us again. I am very, very, grateful! This is a great business because of her management.
SunShine ShusterWe were told that we can drop off at any location. We were charged more than double the original total for dropping off at the "wrong location ". It was after hours and we dropped the keys into the drop box as asked.
Alexis GothbergThere’s never anyone around. Not sure what hours they’re actually there. Dropped off two rentals in two days. No one around
Manuel BatuleIt was raining the day I moved however I have a covered garage so I was able to move my things into the uhual without them getting wet.however after taking my mattress out of the uhual the bottom of the mattress was soaked! I wished I would have known the uhual doesn’t stay dry on the inside because the entire floor of the uhual was soaking wet and some of my things were damaged from all the water on the uhual floor. Super frustrating
erica scorpio