I would go to that location. No dolly was available even though it let me added it to the order. Van was very dirty, squeaky and wobbly. I was nervous the entire time I was driving it.
Jennifor M
State Street Stop N Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rochester, NY 14608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The dude was chill but overall do not recommend. The UHaul had a flat tire, it smelled like weed, there was a chord sticking out of the wheel, and even more the UHaul itself was filthy. I only got it because I needed it, but it definitely was not safe nor worth the price.
Aurora BThe owner was lovely and sent my receipt out in a timely manner! The location is a bit less desirable but we (my BF & I) went a bit before 10 am and just waited in our car with no issue. The truck we rented did have the wheel alignment off so in order to go straight the wheel was turned pretty much right at all times but it honestly took little time to get use to it. I'm 5'2" and was able to drive it comfortably during one of our snowier days and it handles just fine!
Emma BVery unprofessional was not given instructions or nothing on the U-Haul then they accuse you of using over the miles and I didn’t . Representative never did a walk thru around U-Haul to inspect it. And that’s when receiving the U-Haul and returning the U-Haul
patrica bTHANK YOU FOR EVERYTHING ..From driving all the way to Lorden VA to get my mother and for you to make a storage unit availability in duch a short notice to your staff to accommodate the Uhaul for her to move into her New Apt.. Thanks again ..Ms. and Mrs Cooper❤️
Melissa C