Moving Truck Rental in Rochester, NY at U-Haul Moving & Storage at Rochester International Airport
Moving to or from Rochester NY 14624? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Rochester International Airport.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Rochester International Airport
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.
Cargo vans and pickup truck rentals in Rochester, NY
U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester NY 14624. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Yolanda J. on
Quick check in and quick checkout. No line, no waiting. Estimated charges were accurate. Will definitely reserve at this location again.
Marc E. on
The attending staff - from the General Manager to all the staff, the experience was very pleasant. Nancy was very helpful.
Brian S. on
We arrived at the location and rang for return but no one was there, so had to return via mobile.
KENNETH E. on
We completed the mobile pick up system that failed miserably! The female employee we encounter on the lot first thing was rude and foul mouthed. The manager/owner per the name tag was rude and sent us off looking for the truck saying it would be running since we used the mobile app... it was not and we had to return to the counter, as we walked towards the office the female employee said what are you looking for we told her what and why we were back on the lot (sent my man in office) she said "he is a fucking idiot" we return to the office only to be treated like we were interrupting the morning break! After 45 minutes we depart with the unit. We return the unit with the proper gas and clean no damage. My husband arrived ahead of me with the unit and was waiting in the office I walked towards the office the juvenile in charge asked if she could help me. I stated no I am with the truck you are looking at her response was there is a black guy who just came in with this truck....wow so she could see his color not so good for her because he is a customer and my husband and yes black and she could not comprehend the situation but it gest worse! the bill totals 140.00 and change my husband gives her all 10 dollar wills which threw her in a fit... she said this is going to make her deposit very difficult and that she needed big bills and then proceeds to inspect the bills as if counterfeit I asked do you not have a pen for that she snapped and said she knows how to look for fake money, to which I informed her I work as a bank teller for 10 years and also know how to tell fake money. Her attitude was so bad a friend with us went to our truck got a 50 and two 20 so she did not have all those 10's. after she continued to inspect the 10 she finally gave us back the 9 the dollar bills for the larger bills and completed the transaction 25 minutes later and then forgot to give us our change, when reminded about her mistake she said we would have made her have to complete a cash overage report and she would not have been happy! NOT HAPPY THIS PLACE HAS NO IDEA WHAT CUSTOMER SERVICE IS AND THE VALUE WE AS CUSTOMERS ARE TO THEM. YES WE ARE RENTING YOUR EQUIPMENT BUT WE PAY DEARLY TO US IT!!! I HOPE SOMEONE GETS TO ME BECAUSE THIS HAS TO BE THE WORST CUSTOMER SERVICE I HAVE HAD IN 30 YEARS. IF YOU CARE MY EMAIL IS KENE0707@YAHOO.COM
Brian M. on
Makayla was SO helpful, friendly, and really knows her business. It's clear right away that she's an owner who really cares about each rental experience. I accidentally left my credit card in the reader, and she called and kept it safe for me until I came to pick it up. And the truck smelled very nice too.
Daniel B. on
Staff was friendly, helpful, and fast. The truck was very clean!
Michael G. on
The only complaint I had was that I reserved the truck for the West Henrietta location and had to pick it up Ajax Road - it added time and inconvenience. Please note that the employee at Ajax Road was helpful and courteous.
michael E. on
The AJAX drive location is awesome. Very helpful and have always works hard to make sure that I have the right product to meet our needs. I wish the Customer service at AJAX could be consistent at all locations
russell b. on
Overall it was fine and convenient, but I have to say that $0.99 per mile is a bit high for my taste. I went to a different location first that did not have what I needed available and they searched for one they found at this location, then took care of the reservation so it was waiting when I arrived. Frankly I did not know this location existed or I would have gone there first as it's very close to where I work, and I worked that morning before picking up the truck.
wayne d. on
everyone was very helpful
LeoetteAnn S. on
We initially reserved our van for Tues 5/29 for only 24 hours. Unfortunately, at the last min, we find out our new place wasn't gna be ready til 6/4. I called the 1800 num and they said that was fine, they understood. A staff member named Miranda I believe kept harrasing us and saying she didn't care, the truck had to be returned right away or she would start the recovery process. We had no where to put our furniture, etc and they were charging my card everyday. She was so rude and nasty to us. It was awful.
Chazet W. on
I would like to submit a customer compliment. The representative I dealt with at this location was Miranda. She truly did an outstanding job! I think the location may have been short-staffed on the day I came in, because she was the only staff person there. She had vehicles being returned, the phone was ringing, and there were 3 customers in the lobby. Miranda handled it all like a pro. She was witty, personable, energetic, and courteous. Her customer service skills were exemplary. If your company has any sort of employee recognition program in place, Miranda would be a most deserving recipient. Thank you Miranda, for such a positive experience. Well done!
Stephen G. on
Quick and efficient. Thank you!
Russell V. on
Quick and easy. Staff took care of everything without a problem. It was a good experience.
Nicole B. on
Excellent and friendly staff!
Greg M. on
The help makes it fun to rent. Thanks
Ashley M. on
The staff were very nice and went above and beyond to give me a good experience. Very clean facility.
Kyle M. on
Miranda was lovely and incredibly helpful.
Tysy H. on
Loved my experience the customer service was excellent both days I came in with different reps I was actually treated very poorly at budget which brought me to U-Haul and I’m truly happy i did thanks
Lawrence F. on
The only thing that I did not like , I reserved the trailer for 4 days ,I returned the trailer 2 days early ! * no credit for 2-days ? ( If the cost of having the trailer longer is $28.00 a day , I should have gotten at least a $40.00 credit on the rental ,
Linda K. on
I changed my pick up time at the last minute, and the staff was very accommodating. Thanks for making my move go smoothly
Ray V. on
The u haul attendant was very busy yet she was very professional, friendly and knowledgeable.
Lauren B. on
Best U haul experience I have ever had! Great fast service! Everything went very smoothly
Brooke L. on
Nice, friendly staff and great customer service!
Ryan L. on