Moving Truck Rental in Rochester, NY at U-Haul Moving & Storage at Rochester International Airport
Moving to or from Rochester NY 14624? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Rochester International Airport.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Rochester International Airport
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rochester, NY.
Cargo vans and pickup truck rentals in Rochester, NY
U-Haul cargo van rentals and pickup trucks in Rochester, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rochester NY 14624. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
barry d. on
One of your employees stated Uhaul was matching the 25% off a customers total rental of a vehicle offered by Budget Truck rental. When I brought this up & showed them 25% off coupon one of your cooperate operators refused to honor what your employee told me resulting in a higher price that was quoted earlier. If your employee misspoke should the customer be held liable? Very unprofessional & shady practice by Uhaul. Promise one thing then change up at the last minute when completing the rental contract.
Kevin G. on
If app pickup isn't working, tell staff they are allowed to convert it to store pickup.
Tracy S. on
Good customer service. Friendly and helpful. Fair price for the rental and mileage. Thank you.
Bolin W. on
People here are not very nice. Next time I will go with the rental car. Very cheap experience.
Garry L. on
2 OF of your managers at this location were INCREDIBLY RUDE AND HAD TERRIBLE CUSTOMER SERVICE SKILLS /with the exception of Louis...WHO WAS VERY KIND AND HELPFUL..THE TALL MAN AND RED HEADED GIRL ACTED LIKE IT WAS A HASSLE TO HELP ME WITH MY RENTAL...I WORK FOR A VERY BIG COMPANY AND WE RENT ALOT OF VEHICLES...AT THIS TIME I WOULD NEVER RENT FROM THAT LOCATION AGAIN...PLEASE ADDRESS THIS SITUATION BEFORE YOU LOSE MORE CUSTOMERS...THANK YOU
Deb S. on
I have taken some time before I wrote this review! On August 23rd I rented a cargo van to take my son's tool box back to Alfred State College. We ran into some issues that caused to not be able to return the van in time. I called U-haul right away when I learned we were going to be late. I got what I think was a call center because the people that I rented to van from were busy. I started to explain to this person that I would not be able to get the van back at the appointed time. at this point she started yelling at me that the van had to be back!! she did not want to hear that it was physically impossible. she yelled at me saying that the van I had was all ready rented for a 5 PM pick up. to be honest I am getting angry myself. I asked if there wasn't another van in all of Rochester that they could rent to the next people!? At this point the women hung up on me. (THAT'S PROFESSIONAL) I made three more calls after that.( Keep in mind I am trying to stay calm and get my son unloaded) I spoke three different ladies and the were just amazing!! They calmed me down listen to what I had to say without yelling. I dumped my son and got back in the van to get back to Rochester as soon as I could. I got back at 630.only to be met by a VERY SNOTTY young lady named Miranda! I parked the van in the return lane and went to get her from the office. I told her I was very sorry to be late. She just glared at me and did not say a word. She checked the Van out and we walked back into the office where proceeded to talk to me like I was a three year old! I was the bigger person and apologized one more time. She just continued on her little rant. I looked at my bill that had been changed to a two day rental ( I was ok with paying the difference) but I wondered why no one had told me that and I could have taken my time with my son and driving back to Rochester!! Here comes the best part of this whole ordeal-while I was being scolded I noticed another van sitting along side of the building (keep in mind there was not another van to be had in all of Rochester). I texted my sister and asked her to touch the hood. It was STONE COLD HMMMMMMMM??????? So she lied. And was really rude!! The other people that came in after me were treated really well! will I give up on U-haul no I just won't ever deal with the Rochester international. Maybe U-haul should send Miranda to some customer service classes!!
Jeffrey P. on
Used 24/7 check in on both ends. Worked great. When I dropped the truck off I didn’t realize the office was open until the associate came out. She was less than friendly telling me I shouldn’t have used the app.
Nader G. on
The guy even helped me to load my car on the transporter
Zachary J. on
I recieved a truck with a dent in the door and now I got chatged for it. Even though I was told the truck was fine upon purchase.
Antoine J. on
While everything worked well with the staff member themselves onsite she was polite and effective to my needs. She was the only staff member working within in the facility and you could visibly see she seemed over run with the constant dealing of customers in the rush she had. She did well but the facility could definitely staff better by at least 1 or 2 more people.
Lodewyk K. on
Hard to locate car transport trailer by website and phone was ok but couldn't call the actual location to verify that the trailer was there . Helpful staff at location - thumbs up !
EFRAIN D. on
The young lady was very pleasant and sweet she described everything I needed to know about my rental I highly recommend a place and if I ever need a U-Haul again I will come there Thank so very much Efrain ??????
Ryanne O. on
Staff was very helpful and knowledgeable
Spence V. on
Dollie had bad wheels
Adam G. on
The online pick up/drop off process is atrocious. My identity wasn’t able to be verified despite crystal clear images of my face and license, and it took nearly 20 minutes to return the van using the app as the web page (why does an app load a website? use the native components!) consistently refused to update/load after taking pictures of the odometer and condition.
paul g. on
Better instructuons on turning on and off lights
jennae z. on
Nancy was very helpful and went above and beyond to help me out in a time of crisis !
LINDSEY p. on
Nothing really. The girl that waited on me for the return was very helpful, and had the greatest upbeat personality! I wish I could remember her name. She is a real asset to your company!
Abbie C. on
Because a truck was already parked in the Equipment Return lane, the signs were blocked and I ended up driving around the building, parking in a random place, and then dragging my stuff back to the office, after what was already a stressful move day. However, Luis was very helpful after that!
Cynthia C. on
The person who checked me in and helped unhook the trailer was wonderful! Very helpful and friendly
WADE P. on
The rep ‘Meredith’ I think her name was - great personality and very helpful with the rental and return. She was great.
Kathy S. on
Counter service was excellent. The truck was well maintained and extremely clean inside and out. Would definitely rent from this location again.
Malina W. on
Not wait so long to get checked out
Adam V. on
Move the truck to the location I requested.
Christina I. on
Have someone there when the location opens! And the employees should not be eating especially while they're late. I had to take my car off the dolly myself!