Was way overcharged and charged twice very non professional
Tristan K.
BP Gas Rocky Point
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rocky Point, NY 11778
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Took a long time for clerk to check me in due to UHaul's online process.
Kimberlee B.Truck smelled of smoke and less than an 1/8 of tank of gas
Joseph K.The 9x12 trailer was situated on an uphill incline. The guy in the gas station was standing behind a counter where people pay for gas, he had inventory for the store all over the floor, obviously waiting to be put on shelves. He never came out to help me bring lift the trailer and bring it to level where I could attach it to my hitch. He never came out to see if the lights were working! The entire right side was out which included the right side brakes blinkers and running lights. Thankfully but unfortunately for her I had my granddaughter with me, who I was moving to Indiana. She was able to help me lift and move the trailer so I could hook it up. When WE checked the lights and saw they were out I said lets go to Smithtown U-Haul and see if they can help because they at least know what they are doing and what is going on. The Rocky Point location is only good for collecting the money. Very poor set up. I'm very surprised at U-Haul. I've used your equipment quite a few times over the years and have never seen a monkey operation like this before!! Would not recommend this pick up or drop off location for any of my family or friends because they obviously don't check the equipment when it is returned either. If they did it would have been all ready and good to go for me. Thanks for asking!!
Allen P.Effective, friendly, accommodating, reliable.
Peter R.