Moving Truck Rental in Rutherfordton, NC at Jones & Company
(U-Haul Neighborhood Dealer)

767 reviews

291 S Main St   Rutherfordton, NC 28139
(On Main St)

(828) 288-0024

Location Hours

  • Mon-Fri: 8 am - 2 pm
  • Sat: 7 am - 11 am
  • Sun: Closed
Special Operating Hours
  • 6/21/2021 - 1/31/2022: Closed

Services at this Location:

Contact Us

(828) 288-0024

291 S Main St
Rutherfordton, NC 28139
(On Main St)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 2 pm
  • Sat: 7 am - 11 am
  • Sun: Closed
Special Operating Hours
  • 6/21/2021 - 1/31/2022: Closed
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Rutherfordton, NC 28139

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

767 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

So far so good.. so happy to used your service..thank you so much

Putu S. 
Rating:
3.0

You stand on a porch and do the paperwork through a window, which is a little odd. Staff was very friendly and helpful.

TIMOTHY T. 
Rating:
5.0

Best experience with UHual, ever

George A. 
Rating:
5.0

Very good experience

WILLIAM H. 
Rating:
3.0

Overpriced! U-haul rental price was ok but the mileage rate was terrible. Charged $66 for mileage which made the total $114. Had U-haul for about 10 hours.

Jeffery L. 
Rating:
5.0

Need to clean place up. Does not look professional

MARK H. 
Rating:
5.0

They are great, if I need a truck I go there

MICHAEL M. 
Rating:
4.0

The location for rental is good. The only issue is with UHaul itself. We needed the car trailer to take my car to a repair location. We were told that we had to bring the trailer back to the place we picked it up or we would be charged for 2 days. We only needed the trailer for 1 day. We weren't allowed to drop it off at a UHaul place in the area that we took my car or we would have been charged for 2 days. This is silly.

TIMOTHY R. 
Rating:
4.0

Great customer service. I was, however, concerned about the cleanliness of the pads during this pandemic time. Lots of leaves. Not sure if they had been sanitized.

LARRY B. 
Rating:
5.0

Very satisfied with the whole experience, truck was like new very easy load unload. Jones company very good people

steven J. 
Rating:
5.0

Nothing. Service was excellent and was a great all and all experience

Teresa M. 
Rating:
5.0

This location is helpful and goes beyond normal in accomodating me as a customer.

Christine R. 
Rating:
1.0

Our reservation was lost and the truck we reserved was not available. I spoke with a general manger?...Who was supposed to look into this situation and issue at least a partial refund. This never happened. I have two emails confirming the reservation yet I haul had none for us.

Heather G. 
Rating:
4.0

All good

Christine R. 
Rating:
5.0

We got there after it was closed so we didn't go in the office. The person we spoke to was very helpful and took the keys.

Marc I. 
Rating:
5.0

these folks are an asset to this county with their business. Very friendly, accurate, and helpful in hooking up the item that is being charged out... Will DO BUSINESS AGAIN.

GEORGE L. 
Rating:
5.0

Thank you for your friendly service. Would recommend.

LANDON P. 
Rating:
4.0

Easy pick up and return. Great folks to work with. Will use again...

Tommy S. 
Rating:
4.0

Your Equpment is poorly maintained your road side assistant phone takes and hour to get results your company is a joke

Pedro P. 
Rating:
1.0

Take the Uhaul franchise away from these people! They obviously have other priorities as they sure don't care about Uhaul or their customers. Without a doubt, this is the worst Uhaul experience I have ever had and I have rented from Uhaul at least five times. I should have known better when I first called this location and all she could tell me was “everything is handled online now” and couldn't or wouldn't answer any of my questions or concerns. When I rented my truck online, I ordered a 15' truck, but when I came to pick it up the only truck they had ready to go was a 26' truck. However, there were 3 nice looking 15' trucks on the lot. The truck they had ready for me was, in my opinion, not road ready. The right side of the truck and mirrors shook and vibrated so badly, I literally thought I was going to bounce off the road or the mirrors would vibrate off of the door. I noticed that the truck was signed off by the Jones's on August 3rd-six days before I rented it. When I was asked how I wanted to pay for the truck, during the online process, I am sure I was upcharged for a 26' truck instead of the 15' truck that was originally ordered-not to mention the considerable difference in gas mileage that I had to pay the larger truck. Mrs. Jones happened to be on the lot, if you want to call that place a lot-it could be classified as a dump. When I tried calling your toll free number to ask them about the difference in my bill, I asked Mrs. Jones about the price difference and she repeated to my “everything is handled online”. I am not sure how often you send managers out to inspect the premises or day to day operations, but i would say this place is long overdue. If you approve of the way this place looks and the lackadaisical attitude of the owner, then shame on you!

William S. 
Rating:
5.0

Great people and so friendly. Will be a repeat customer

ileana P. 
Rating:
1.0

This was the first time I have used Truck Share 24/7. It was a straightforward process but I'd recommend U-Haul verify the areas cell coverage. I have Verizon and coverage was very spotty at this location and it made a five-minute process a drawn-out 20-minute battle with patience. Typically, this wouldn't have been a huge problem but we were on a serious time crunch to get to our next location with the U-Haul. Or perhaps make sure the location's office offers wifi coverage.

Heath W. 
Rating:
5.0

Thank you! I had a hard timer with digital pickup and the lady running the business helped me with PU and dropoff the traditional way.

Daniel L. 
Rating:
5.0

Great fast customer service! Thank you

Susan E. 
Rating:
2.0

On the weekend the company is only open on Saturday From 7-10am. I had to pickup my truck on Saturday one day early. We planned on moving Sunday. Most people move on the weekends. If you can't be open don't be a u haul facility. The place is nasty. Trash everywhere. Looks more like a junk yard. Cats everywhere. I guess cause there are rodents everywhere.

steve S. 
No reviews have been submitted for this location.

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