On Saturday 4/13, location was about to close, I called and asked if I could still drop it off given I was almost 10 minutes away, the employee said he would wait for me to get there. I showed up and he had closed the entire location and left. I was stuck on the phone with customer service for almost an hour in the parking lot trying to return the trailer myself due to the UHaul employee lying saying he would be at location, and then abandoned the store
Bradley C
Rent Wise
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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No improvements at this location are possible, everything is perfect here!
Nicole SFriendly staff
James MMake sure the equipment has proper/ legal license plates. Making an on-line reservation was a nightmare. U-Haul was SUPPOSED to transfer a piece of equipment to the local U-Haul dealer (Company store on Normandy Blvd in Jax, FL). Instead we had to drive to this one.
jef cNo improvement needed Ryan and his staff at this location. Made my rental experience. Awesome. Thank you very much.
robb t