This location claims they don’t have the key to the U-Haul box for keys. Took them over a week to check truck in. I had an emergency drop off and I talked to customer service about it. The store worker came out and told me he had no space for the U-Haul and I couldn’t leave it there and then gave me the middle finger as I was leaving. Still waiting on calls back on three complaints.
Daniel G
V&J Package Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Townsend, GA 31331
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Customer Reviews
- 3.0 Average Customer Rating
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The person told me that she wish they would stop sending people to this location. She complained about her facility being too small. She also mentioned that she wants to end services with uhaul. Unprofessional to say certain things to a customer
William CThe lady behind the counter is always helpful an nice an I will always go back to her to rent any kind of U-haul I will need in the future
Scott CThe person that handles U-Haul was not there and it had to be handled over the phone. I had to wait till the person was free to call me back. Therefore made me wait way past my appointment time.
James BNo cell service had to go to store down the street to check in. Add another 25 dollars
Mary H