They didn't have the moving pads that I had reserved a week prior. Had to go to another location to try to pick up the pads, which took about 30 minutes to accomplish. Had I known I would need to go to a second location, I would have just reserved everything there.
Todd M
iStorage St Louis the Grove
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Louis, MO 63110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Renting from Uhaul was a frustrating experience... Because Uhaul really wants me to use their app -- which is buggy -- I ended up spending way too much time fighting the app but then also dealing with a live person -- who hardly knew what she was doing. Basically, I lost an hour of my time so that Uhaul could save 5 minutes of theirs.
George KIt took too long to check out the equipment - about 30 minutes. It should take less than 10 minutes.
Michael GThey didn’t have the furniture dolly. The guy working there was nice enough to call Ron, the regional manager, to arrange a pick up at a different store on Kingshighway. However, none of the other stores there were aware of this arrangement and told me to go to the other store.
Ricardo DMore clear instructions on how to drop off the keys and lock
Riley M