I have a flip phone and it is hard to rent the truck without one. I would like to able to just walk in and rent the truck and not have to run around to find a computer. I spent two days wondering if I did thing right when I returned the truck. But it seems to be all right, Thanks.
Russell S.
Storchak Cleaners
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Paul, MN 55106
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The location was dirty and there were glass liquor bottles littered throughout the entire parking lot and in front of and near my uhaul truck. The truck itself had a large crack in the windshield. The man running the location was nice however, he gave no instructions about the process of picking up the truck and returning. He was more concerned about his phone and doing his other job (it was a cleaning/press store as well) than helping uhaul customers.
Sara J.The location, and people inside of the shop were very nice, but the man I had to speak to on the phone was rude, and decided to give me a lecture instead of just helping me.
Michele R.My reservation was for 9:00. No staff was there to get me on my way. Another person stepped in to help by calling someone. The person on the other end seemed to stumble a lot. I've done business with the U-Haul at University and Victoria for years. They get me on my way in minutes. This shop took 35. If you don't have the staff don't offer the service. Or. Make it clear to use the app self check out. I tried this branch because they're closer to my home base.
Harry H.The parking lot is extremely small and challenging to navigate with the trucks, especially in the snow. The truck was low on gas upon pickup. I had a significantly difficult time getting the uhaul website to allow me to complete pickup of the truck. The truck I was assigned was not at the location so I had to call multiple times to get a hold of a person to help me get the truck switched to a truck they had at the location. The chat feature was not helpful at all once I was trying to get the truck switched to one they had at the location. Worst uhaul experience I've ever had.
Alex L.