I have a separate review for the lady that helped secure this reservation for me. Her name was Darcy Krauss. I believe out of the UVA location when I called 1800. She was amazing, kind and friendly. Honestly probably the best customer service reversenative that I have ever worked with. Not only did she fix a very bad situation and a bad U-Haul review that I planned to leave. that I was having due to other U-Haul employees being lazy but she was just altogether a joy to talk too. She saved you guys from getting a bad review and a letter to corporate,.
Moving Truck Rental in San Jose, CA at Luna Tire Services
Moving to or from San Jose, CA 95116? Get FREE truck rental rate quotes at Luna Tire Services.
Get FREE moving truck, pickup truck and cargo van rental quotes at Luna Tire Services
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from San Jose, CA.
Cargo vans and pickup truck rentals in San Jose, CA
U-Haul cargo van rentals and pickup trucks in San Jose, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in San Jose, CA 95116. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
never want to be associated with this location again. the place should not be allowed to store larger vehicles.
The parking lot was very cramped and clearly not designed for U Haul trucks.
They don't have a lot of options, but super friendly!
Nothing great customer service
This pickup & drop off was superior to any other time that I have used UHaul. The Luna's are a father and son business and they have great customer service skills!
It wasn't the location I wanted and they didn't have the moving equipment I reserved.
THe truck was not ready at the location I chose more than two weeks ahead of time. It was not available at the time of day I chose in the reservation 2 weeks ahead of time and the truck was on empty when we finally were allowed to pick it up. This was not Luna Tire Services issue. This is an overall UHaul issue
The pickup was quick, but I wasn't able to drop off in my preferred drop off. I had to drop off where I rented the van so it added miles to my trip that I did not need
The lot is somewhat difficult to pull into. It's not set up for mobile pick up or drop off. It's not super clear when you pull in what process to follow for pick up or drop off. When compared to San Rafael location there are glaring differences in the quality of the locations.
They did not have moving pads or hand trucks per reservation I had to go to another location.
Dropped off and left keys in box. No interaction. No problems with the return. Thank you
Pick up of the truck was delayed by 1 hour. I had to wait on site where there is no waiting area. If the weather was hotter could be a problem. Also, there was used clothing items from previous renters behind the driver's seat. The associate working the turn around of the truck once received from previous renters did an excellent job cleaning the truck, but was also rushed by the fact that I was there waiting to get the truck and they were past there closing time. I think in COVID related environment a bit more time to clean the trucks would be necessary to allow the cabin to air out and fully disinfect prior to next customer's pick up.
Customer was very nice and friendly
Truck interior was disgusting. Windshield so dirty that it made it difficult to see through. No blankets or equipment available
I wish that I had gotten the name of the young man. He was friendly, knowledgeable, and was able to juggle multiple customers in a competent and inoffensive way that made us all feel valued. He answered all of my questions and found every promotion that he could to keep my costs reasonable.
This was a terrible experience for 2 reasons: 1- I was given a return time of 3 pm, however, when I returned early, at 2 pm, the business was closed and there was no after-hours drop off location. The only reason I was able to return the vehicle, at all, was that someone else happened to be dropping off a vehicle and the back gate was open. My return was further complicated by the fact that the business has no (zero) signage indicating a drop off location for the key. 2 - I tried to use the self-drop off service, got all the way to the step of verifying the location with a photo, only to have the app completely restart at the beginning of the process. By that time, I was unable to start again because the gate had been locked and I no longer had access to the vehicle.
Nothing to improve! Roy was great and very accommodating. He put my anxiousness at ease, and made my moms day by being so sweet. Ended up getting service done for my own car as well! Will definitely come back!
Was wronglyfully charged on insurance. When I placed a reservations online I declined insurance this location charged me for insurance at 14 per quote upon pickup and then charged me double upon return of truck. There system was down so I never signed paperwork. Not only was i deceived once but twice. Can someone please contact me.
Small parking lot but overhaul we really liked the service we received.
I have used this location many times and I intend to use it again. The van they gave me was clean and the process of renting it was easy. They were pretty slammed when I arrived so I didn't get much of a chance to look things over (the location is rather small, when they pull out the vehicle it blocks a fair amount of their driveway). Sometimes it can be difficult pulling in/out of the location. The pads I got were very dirty- so much so that I had to clean dirt and debris off of the furniture they were placed under. My understanding is they get the pads already bagged so it's not necessarily the location's fault. I would just recommend people check them before they get on their way.