There was no one there after two attemps to deliver there we went to a place on RT 17 . Although the ower there was not able to take the equipment since he just purchased the location and was not yet set up . He did contact uhaul district manager(this is above and beyond great customer service)the manager advised us to return to disignated drop off location . So we did .I took a ton of pictures since there was no internet/gps there to do on line return. Left the trailer there . 4 days later the location called to see where the trailer was. i said it was out in front next to other trailer she said oh she did not verify the trailer number in the yard before she called.so she looked at trailer and confirmed I returned the trailer. I will never go back there. I will do business with the new location on 17 next trip.christ S.
San Mateo Estates
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in San Mateo, FL 32187
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Location was really hard to find on the pick up.The address takes you to a private house, you have to be aware of the address and keep going around a small road,but if you follow number of address you will find it,gps will put you at wrong spotGuy R.
She was very helpfullWilliam J.
Dear U-Haul Management, We would like to thank the San Mateo Estates , for their knowledge and kindness. She took time and showed great patience.!! Warm regards, Keith Neal NEALTECH, ConsultantKEITH N.
We ended up at San Mateo Estates after Guardian Angels Storage stood us up. We showed up at 9:15 for a 9 am pick up and no one was there. We received a call an HOUR later that the fellow had a flat tire.DIANA ODELL H.