That the locations needs to do a thoroughly sweep of all their trucks. I found drugs in the glove compartment and clips of bullets a clip in the opening in the bottle of the consul. When made a report it, I was made to drive across states with it. When they called the owner of the U-Haul he stated it belonged to me. Had to get a police report in my state. No on took responsibility or offered any reimbursement. Made me feel like was apart of a crime. And the owner also charged me for things I didn’t ask for when I placed the rental on reserved and I was not given my money back. Called corporate and they been ghosting me also. U-Haul has definitely went down hill.
Jasmine R
Country Auto Repair And Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in King William, VA 23086
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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We used the app to turn in the trailer, but never received the email receipt as the app said we would receive. We did receive a thanks for using the app and that the receipt would be sent. (?)
Tom B