I feel like U-Haul, or at least this location can be slow at times and would benefit from a revised procedure that would expedite the truck/trailer pickup and drop off process. It's almost like there are more customers than the number of workers can take care of, which would be solved with more employees or a more efficient set of procedures.
Moving Truck Rental in Sioux Falls, SD at U-Haul Moving & Storage of Sioux Falls
Moving to or from Sioux Falls, SD 57104? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Sioux Falls.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Sioux Falls
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Sioux Falls, SD.
Cargo vans and pickup truck rentals in Sioux Falls, SD
U-Haul cargo van rentals and pickup trucks in Sioux Falls, SD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Sioux Falls, SD 57104. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
When we went to loan the trailer the next morning & opened the doors, it had a terrible smell. At that point, it was too late to return as we had deadlines in Rapid City. The smell attached to our belongings and made for a terrible experience. This was a 1 way rental and we dropped the trailer off in Rapid City, SD. I asked, Paul, that assistant manager at the RC store to open the trailer & he couldn't believe how bad it was. He said he thought someone hauled rotten garbage in it. Due to the one day use, the smell & the impact to our belongings from the smell, I have asked for a rental adjustment. The RC assistant manager was very helpful and could believe how bad the smell was either and apologized for the poor experience even though they had nothing to do with it. The employees at the SF store could be more professional.
Staff were friendly and accommodating
Readily available associates who were well trained, I was impressed.
Equipment was very clean, but the back door was frozen shut. Would have been nice if you had checked that and ensured it would open right away. More signs for the return process would be great. I saw a key drop box labeled for after-hours, but I returned during open hours, so I went inside and waited in a long line. When it was finally my turn, all I did was hand my keys to a worker, who told me I was good to go. A drop box and a sign that I could use that even during open hours would have saved me from waiting in line.
too much to type...
Covered rental trailer was functional but not clean. Floor was very dirty. Staff were rude and unprofessional. Despite pandemic, staff not wearing masks.
long wait time. understaffed. overcharged on my last visit with no resolution
If selecting a return after hours, it would be good to know that it takes a lot of pictures and time to submit the return.
Everything looked good
Your mobile app is worthless. It does not save any time. It misrepresents how much "time" it will save you. I think it makes the process worse. Pick up was much slower than I think it should have been. Drop off was a breeze. The staff was always great and professional.
Let a customer know what to do if the internet checkin doesn't work to return vehicle. I was charged $20 cuz i was unable to checkin my vehicle return online even though i called customer service immediately to tell them the issue. The clerk at checkin was very quick and even said they always have issues with online system! Plus i was almost mugged leaving the parking lot to return to my car. Glad i carry a firearm! The uhaul reaked of cologne to the point i had to roll down the windows to breathe and it is only 34Â°! Overall very disappointed with uhaul!
Absolutely awful! Supposed to do contactless pickup and the first 7 trucks were no where to be found, then there was one person working with a line of at least 8 people. He couldn't find a truck, then had to go find someone who had all the keys, then when he asked us how many miles we were going and we told him, he put a hold for 50 miles on it even though we told him 20 because we calculated it. We will not be back.
Tried to use the contact-less method but it would not work. Apparently you could not "verify my location" although i was standing in the U-Haul building. The employee was very helpful and professional but it was frustrating to have to stand and wait in line when I had done all you told me to ahead of time.
Not a thing. Our experience was superb.
Great staff! Very helpful and made the process of pick up and drop off easy. Thanks and I have downloaded the app for next time too.
None... great service & easy pick up.
Not much...staff friendly and helpful
Funny thing happened, the truck we were supposed to use "disappeared". It was found but it gave us a good laugh after waiting in line for about 20 minutes for customer service.
I walked in to do the paper work for the return, and by the time I walked out with an employee to unhook the trailer, a fella had already unhooked it, cleared me after inspection of the trailer, smiled and just said â€œhave a great day!â€ Whole return took less than 5 minutes. AWESOME CUSTOMER SERVICE!!!! Well Done!
Can't think of anything this visit.
Super helpful. Very efficient.
This was not the location I was supposed to pick up my trailer so had to spend extra time and miles to get my trailer. Office was understaffed but once I got through line was efficient
What a crappy experience and crappy customer service. You guys suck. I literally rented a $15 trailer for an afternoon and I've got almost $50 out of my bank account right now due to complete employee incompetence in charging the right amount or reversing a charge without charging me again. U haul blows ball's and I'll never use them again.
I made a reservation on a Thurs for both truck and car transport for pick up on Saturday. Saturday came and I was only able to get the truck but the car transport was in another city not ready had to wait until Sunday then only to find they had the same one sitting on the lot the whole time. The truck was so dirty inside and out windows had not been clean delayed my leaving as even the trailer had to have a tire put on. The guys none knew what they were doing not happy at all with the customer service they all need training.