Pickup of truck was a disaster. Not open when indicated. App not working correctly. Truck only had 1/4 tank fuel. Was late on pickup due to issues and still had to return at same time. NOT recommending!!!
Igencio herrera
Sunshine Auto Sales Body Paint And Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32218
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They was awesome, help out when I really needed it. 5 Stars
Tyrone GraysonNot a customer friendly site=poorly run, dirty, aggressive dog, owner not knowledgeable about app used to book. Remote pickup process is cumbersome and repedative, not user friendly. U-haul is hurting self by using bad agents and poor site selections
Rex RuppNothing at all. It was great and the customer service was excellent
LaDerius LangAlthough interaction was pleasant, I was called 2 minutes after my pickup time and told they would be 15 more minutes late. They showed up a total of 28 minutes late from my pickup time. I also received 5 different attempts to relocate my reservation. They had the trailer I needed but since it wasn’t properly checked in, for 5 days it was uncertain if I could actually get it. I stopped in a few days before to try to confirm and gave my personal info. I was told I would receive a call and a text within an hour to confirm that equipment would be there, but had no contact until the day of rental when they told me they were running late.
Marc Demeter