Discontinue the cigarette use/ stale cigarette bar room smell, unclean office for doing uhaul business.
The lady that did my paperwork messed up my paperwork, almost charged me 17,301.00 vs 173.01. She was constantly making mistakes and it took me 40 mins to get my paperwork and get out of the place.
*and she was the owner of the car lot!!
Worst experience ever when renting from a authorized uhaul dealer!!