when i arrived I had to stand outside and wait. Didn't have a problem with that because of the small space of the shop. Next, I get the keys to my vehicle and get inside the tire monitor signal is on the dash and wouldn't clear off the screen. I tried pressing all features on the steering wheel to get the alert off, it didn't work. Lastly, somehow i got to see the mileage on the van to display on the dash it was over 30 miles over the contract mileage that was on my contract. I had only driven 24miles but was charged for 54 miles. When I spoke with the owners in regards to the overcharge they stated they check their mileage on every vehicle upon return and would not issue a refund. The customer who was in front of me had the same issue at the time check out as well. Worst uhaul experience ever. Will not return.
Alana Armstrong
The Ammo Dump
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Summerville, SC 29483
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Customer Reviews
- 4.0 Average Customer Rating
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Always a good experience at this location!
Blaine VinsonThe truck smelled like cigarettes, and the staff charged me for 8 dollars because supposedly the gas was below, however I had the photos and I showed them as evidence that I had even left above, he returned only 5 dollars in cash and He said no, he wasn't going to give me anything back, I felt robbed.
Reinaldo PenalozaI was not thrilled to have my pickup moved further from my storage unit location. However, The Ammo Dump staff are friendly and experienced! They kept their cool and worked as quickly as possible on a very busy morning. I appreciated their kindness and expertise.
KIERSTEN STILINGThe location was great. The reduction in stars, however, results from the app being terrible. In a location mostly served by DIY pickup and drop-off, the app NEEDS to work! I wasted half an hour tying to use the app when picking up to only be told by online customer service to use the web version instead. When returning the truck, the app didn't appear to do anything so I just locked up and dropped the keys in the box and hoped for the best.
Jason Brockert