No one is on location to help you check in. When I return the truck, I couldn't leave the keys in the key lockbox, as it was broken. Put the key in the back of the truck and locked it inside.George S.
Moving Truck Rental in Summerville, SC at Summit Rubber Company Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Summerville, SC 29483
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The location was ok just in the middle of nowhere. I would not recommend doing anything on uhauls website. I have had nothing but trouble through the website. It changed my location, time and rental at 8 pm the night before. Did not give me what I rented and I have been double charged for everything. Still working with the phone people who have been nice but I still don't have things corrected. Save time and a lot of hassle by going to your preferred rental location and rent in person. I do everything in life online now but don't do this online .Bryan C.
I had the worst customer experience with U-Haul ever! it would really help if there was a live person I could reach to immediately if there is a problem. It was raining profusely while I attempted to check in the truck thereby getting my phone wet. Because the phone. Wet there was a problem. I have to attempt to check in several times before the phone started working. The key fob did not fit in the small slot that I was directed to put the key fob in, and when I called to speak to a customer service rep I was on the phone listening to music for about 25 minutes before somebody came on. I think the lady that answered had an issue with me because she said hold on I'll switch you to customer service and before you know it I was clicked off. I had to call back and I was on the line waiting for customer service listening to music for about 55 minutes. Before my issue was resolved. The worst ever!Cornelius C.
There was no gas when I got it and I was charged for gas for the return when I put it where it was upon renting.COURTNEY K.
The inside of the truck was not clean.Kim L.
The van i rented just seam like it did not want to crank, like the battery was weak. Other than that it was greatRicky P.
Could not find a key drop. Had to enter the facility and find an employee. Contact free pick and drop off should include instructions to help find keys and key drops.John R.
The equipment was nasty inside and the box I tried these nasty truck I will like some kind refund back bc I should have to clean the truck before I use it. 8434997907 call me.JERRY S.
The location was not open on Sundays. The location was hard to find at night. To many trees hid the location from the street. I felt very unsafe at this location because the lighting was not good at all. I would not use this location for drop offs again. I will not recommend this location for drop offs again either.Edgar C.
Used location for after hours drop off. Was charged additional day for both 20' truck and auto hauler trailer - still pending response from local UHaul agent re: charges as I do not agree.Samuel T.
I originally was to pick up my truck at Storage King on S Live Oak Dr, Moncks Corner & somehow ended up on the Dorchester side of Summerville. It was completely out of my way.Crystal R.
Nice guy working on a Saturday morning. Helped hook me up and get me going quickly.Ernest R.
Very remote location....would not want to drop off after hours there if you could even find it in the dark. The staff was polite and helpful though. Check in was good and quick.Darren B.
The truck was ok and an old one. The furniture pads were dirty and not useable. They were stacked on the floor and not bagged. Very dusty with stains, leaves, dirt, etc. UHaul does not care about this as the area manager said the pads are not cleaned and bags are optional. I won't rent from Uhaul again.Matthew B.
Very easy transaction. ThanksJAMES F.
Excellent service. Above and beyond expectations. Five out of five stars âï¸ âï¸âï¸âï¸âï¸Charlie W.
absolutely nothing the guy was a pleasure to work with highly knowledgeable extremely friendly and approachable.. excellent customer serviceJames P.
Guy at the shop was very helpfullarry W.
Employee wore NO mask and left my driver's license in their lobby (never called me to let me know it was still there). Added a Safe Trip fee that I did not authorize.Aziza G.
They were great Mark and Rayn were awesome.Tom L.
There were not clear directions and / or instructions where the vehicle / equipment were to be left after hours.David D.
I rented a uhaul, everything was perfect and I showed up and the person who had rented the equipment before me never returned their truck but nobody told me so we had to call and get a new truck which took over and hour and made the whole moving process much more difficult.Martha C.
Mark was great!!!!!Kevin J.
The vehicle I was given for local moving had not been checked out before I picked it up and it had no muffler attached. I had no choice but to take the vehicle because of my time constraints. The noise was deafening and I used it for the entire day. Also the gas was not full and when i arrived it was 3/4 full but it did not register right awayThomas P.