not informed of the location not having equipment that I was expecting until picking up van, went to homedepot to rent equipment instead
Kordell T
Singla Logistics Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Surrey, BC V3S3C5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I got very good service from Singla Logistics but UHAUL'S SERVICE IS VERY POOR. I made reservation for pick up from Richmond which was cancelled by Uhaul without my consent or direction. On top of that I was not even informed about the cancellation. Luckily i called uhaul 2-3 days earlier and got the shock that my reservation was cancelled. The only option i was given was to pick up the truck from Surrey. It added extra distance to my route which i had to pay to Uhaul. TERRIBLE SERVICE BY UHAUL.
Joy KNo representative at location for pick-up. Had to call U-haul for assistance. Turns out there was a rep inside but couldn't be bothered to come out and provide keys. Wasted an hour +.
George DA $20 “late return” fee was erroneously added to my account. I was told by the U-Haul representative that the fee has been removed, yet the inflated billing still remains on my credit card. Also, I still have no correct final invoice. Everything else was good. I can upgrade your rating once you provide a corrected invoice that matches charges to my card. Thank you.
Jerry JDrop off was a parking lot of a business closed on the day. Convenient location and dropoff instructions are clear.
Todd S