On the form when you pick up your U-Haul equipment. Make sure the form says the drop off location. From where I agreed to return my equipment changed somewhere along the process. My form just said Tallahassee, FL. Only way I knew the address was I called U-Haul the evening before returning it. Very inconvenient for the return when my trailer was to be returned across town from where I originally agreed to. Took five phone calls to get the return back to my side of town, but not at my original location as planned. The location was not open when returning, so I had to self process the return. All in all I was able to return it. Not happy with customer service with U-Haul though.
Robert D
MRZ Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tallahassee, FL 32308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The attendant was pleasant and friendly
godfrey eGreat service and people
James SNo one was present dropped off to the drop box
Shufonna FIt would be better to get it from a place that was open rather than remote access. Process quite complex on a rainy day.
hugh c