I got ripped off on the gas. I filled it to the exact level it was when I picked it up, yet by dropping it off after hours, and not having it physically checked in, I miraculously had over $50 worth of gas and charges added to my final bill. What a racket.
John T
Hide Away Storage Crosstown
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33619
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Inside of cab smells of marijuana and is unclean
Armando LExcellent thank you
JOHNNY SReserved truck, 2 furniture Dollie’s and 36 blankets 1 week from date needed. I used self check out system for pickup as the hours were prior to the location being open. Truck was good but I was missing the Dollies and Blankets. Contacted customer line who created another reservation for a different store (different city) I would have to get supplies from. This was a In town move so I was charged Mileage once vehicle was returned. I arrived at the storage place for equipment and they only had One appliance dolly no furniture dolly. Being that I had people be at my house waiting to help move I had to take what I could get. Upon return back to original store I spoke with the customer service representative at the desk and explained situation. He says oh well they only provide truck during self check out and no equipment and that’s just how it is. I stated I should be deducted the difference in mileage and some fuel (I paid $35) for having to go get my own supplies from another city. If supplies are not included in self check out the customer service representative on the phone should not have to ability to submit the reservation.
Florentino RGreat customer service, super efficient!
Marissa A