Wonderful and the best set up I have seen The guy that was helping me was great and he answered all my questions When I need to rent another moving truck you can bet I will come back here Great Customer Service!!!
Sherry L
Sukhi Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M4L2R8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Charged me for gas and indicated that the tank was at 1/2. It was closer to 5/8 than 1/2. I put $25 in the tank less than a mile up the road.
Brad HI reserved a 20 foot truck. Day before pickup I got a call saying there were no such trucks in the GTA. I was offered a 15 foot truck instead, and told that it had 15ft space inside. Very disingenuous, when only the very top box has 15ft space, and the floor space is MUCH smaller. I said over the phone I had something (a boat) 14.5 feet long to move. I was told the truck was long enough. It was not. Very disingenuous, and left me in a pinch very last minute. There is also a fee for going over the allowed distance for this rental. Trivial, but still, I was given the truck with 1/4 tank of gas and had to make a detour to fill it up as a result. Shouldn't get charged extra because the location left me with no gas. Overall, I would not recommend U-Haul after this experience.
Hannah PWe rented two uhauls in two weeks from two different locations in Toronto- one on Greenwood and one on Livingstone. The attendants at both locations were exceptionally nice and helpful. After each rental we received a notification that we had not returned the truck or answered calls from uhaul. We did not appreciate the accusations, both of which were false. Both trucks were returned on time. Both times I had to waste my time calling uhaul to correct the error. The second time when I called after the Greenwood rental, the woman assured me that it wouldn’t happen again (which of course was a promise she couldn’t control). I asked her to notify someone about the problem as it appears to be a software issue or some other glitch in your systems. It did not leave us with a positive impression of your business.
Elizabeth BThis review is not necessarily related to this specific location. The vehicle I reserved was unavailable because it had not been returned. As a result I had to triage the issue myself via u haul customer service department finally getting an alternate reservation at another location. Frustrating experience overall and not once was offered any sort of discount or compensation for the inconvenience. This cost me several hours of time on an extremely busy day that I could not afford delays.
William D