Being upfront about cost. I was not informed I would be charged $600 to drop truck at closest dealership because they don’t have one in my town. I asked twice about the drop off and was not told anything about the extra charges. My understanding was I paid in full upon pick up. Equipment was not cleaned, there were blankets and boxes from previous customers This was an inconvenience because they were in the way. Truck was not clean. We had to clean and remove all blankets ourselves upon return as requested by dealer in Williams lake. I felt that was not our job since we didn’t put them there or request them. There was Glue on windows which made it hard for visibility Truck lost transmission completely going down a mountain road. We felt unsafe and with undue stress and concern. I would not return as a customer nor would I recommend to anyone.
roger s
Pizza n more eh
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Torrington, AB T0M2B0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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accommodating, thanks
brian mLate Sat- difn't see anything besides drop
DOROTHY GVery good service with the exception of not answering our of province phone numbers.
Ron EGreat service!
oval t