Our pick-up location was suppose to be Trading Post in Rising Farm. Upon arriving and going through the process on my phone, and then having to call and wait for 30 minutes, I was told the truck was broken and I would have to go to Trenton. This seems like something you should have known at booking. This whole process added many hours to moving and lots of stress. I would not recommend anyone using the virtual pick-up or U-Haul in general.Ted B.
Moving Truck Rental in Trenton, GA at Handyman Salvage and Surplus
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Trenton, GA 30752
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Loved the after hours drop off option. Spoke with them a few hours later and they were very friendly and had already checked us in. Super easy!Chad S.
Staff was very helpfulDEVEN K.
Nothing , everything was perfect thank youDIANE S.
Natasha and the young man who work their were very polite and helpful. The owner was rude and overbearing. Turns out the UhUl store doubles as a furniture and housewares store and the owner is not professional or a businessman you would want to associate withBradford P.
The turn in was after hours and Handyman was closed. The on-line turn-in process went very well. However, It took me about 30 minutes to complete the process and Handyman is in a rural, isolated area subject to weather conditions and critters who come out at night.BRADFORD P.
Check tire balance. Little bit of a rough ride,otherwise ok.Ernie A.
I will never use uhaul again. I tried reserving on the website and it kept changing my location pickup. I finally had to call and reserve over the phone and then couldn't get the size truck I wanted. They said they would give me the next size up for the same price but I got charged for the full price of the larger truck.FREDDY P.
I was very disappointed with the change of location, the 1/2 fuel tank, the drop off location which is several miles away farther from my home when there were several other UHaul places around my home. The muddy conditions on the driver side. I wound up having to clean the driver's. Please see attached photo. We paid $35.00 dollars additional because the drop off in Spartanburg was to dangerous.Kim Axel K.
I don't like the change from my last rental. This time it was a flat rate witch came out to be around 100.00 more then my last rental.Brenda O.
they were rude, the lady was having full on conversations with 3 people while i was waiting on her to "check" if another truck was available.they also closed 15 mins early when online and a uhaul rep that called said they would be open till 6 pm. i got there at 5:40pm and they were closed. the serial number for the appliance dolly didnt even match up with paperwork and they said that its fine and to let the drop off location know. they also open at 10am which on moving day isnt early enoughNa K.
There isn't much to do to improve. Their hospitality alone was addictive to our family ðŸ™ðŸ‘ðŸ˜ðŸŽ‰ðŸŽˆðŸŽŠðŸ’–IMMACULA P.
Knowledgeable,staff poor reservation system, staff having to do work around with personal devices, customer information is not safe. U-haul should have better system in place for rental provider.chad M.
This is an excellent place to rent from! Gabe was the best help a person could ask for, professional, friendly service!Patrick C.
Everyone was very nice. The truck was clean and ran like a Cadillac.William B.
Clean the box between uses. There was fiberglass insulation still in the rear of the truck from a prior use.josh B.
The staff greeted all of the customers other than me, including customers behind me in line. They never gave me paperwork in person, and just told me they'd send me a receipt later. The receipt was inaccurate and overcharged and they never responded to my inquiry regarding the error.Connie M.
No issuesAndrew A.
Nothing. They were great people.Michael D.
I chose truck share to pick my truck up online . It didnt work for me. I got to the store, had to wait until they opened and helped another customer rent their uhaul before I was even told the store wasnt set up for online truck share. Lucky the movers I had coming to help were later than when I finally got back with the truck.Heather E.
Did not give receipt or contract for a cash transaction. Not even an email. Not really sure how much was for the trailer and what was a deposit. All I know is I got back $60 dollars out of $300.00. Far more than what I was quoted on your website.kenneth R.
Had to drive many extra miles to pick up this truck as the local location was changed. Cost me extraHenry B.
I rented the truck online. First I was to pick it up two hours away. Then I was to pick it up in Chattanooga. Then it was finally assigned to Trenton where I had requested in the beginning. After I got the truck I hooked up my trailer lights and the blinkers wouldn't work. Called for roadside assistance. Was told it an extended time. I finally found a blown fuse for the pigtail and fixed it myself. Called to cancel roadside. Then when I returned the truck I found out that my reservation was cancelled instead of roadside. So then it took approximately an hour to get that straight and return the truck. I then checked my bank account and I had been charged twice. I then called and spoke with a representative and he stated I would be credited back 431.42. I was not I was credited back 424.79. This was the worst uhaul rental experience ever!!!!Eric R.
I am 66 years old I rented a 6x12 enclosed from Trenton Ga from a stir it was Something and Salvage, but after I paid for they said it's out back, so I drove and found it, the young was in the dirt and I could not lift it up I when back in the store and the told me it was Uhaul policy not to assist in hook up due to liability, eventually they got a forklift to assist getting it out of the dirt and told me not to tell ANYONE that they assist me or they would loose their license. When I got to drop off, because of the hookup issue I parked, unhooked, and went in to check out and the lady said were your trailer I said I parked it and unhooked it, she said we are the ones that do that then I told her about the hookup she said to make sure Uhaul knows about this. SO HERE IT IS WILLIAM SMITHWilliam S.
Great experiencePaula D.