Almost an hour to do the contract. Continually stopping to wait on other people in the store. Tail light didn’t work, damaged fenders that I was told no need to document because they knew it. No help hooking up or explaining the equipment. The return was a different person, the same waiting on others in the store, never came outside to look at the equipment. Asked about damage that was already gone over at the pickup time. Stated how much my rental was that I already paid in a manor that I owed it again. This was the worst rental experience I’ve ever had. I have rented trucks, cars, trailers and construction equipment before and never had any issues like this experience
David H
Spin N Market 7
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dayton, TX 77535
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Customer Reviews
- 4.0 Average Customer Rating
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Friendly inefficient service. I had a good experience.
Alison RPERFECTION WITH THE U-HAUL AND THE VERY WONDERFUL YOUNG LADY WE RENTED FROM.
Zorretta LThe lady that assisted me was not very knowledgeable. She appeared to be sick ,was coughing, and sniffling i had to use her iPad that she was drooling all over to do her job to complete the rental. I Was there for 45 minuets. she also did not provide me with the pigtail for the lights. I will never rent from this location again very disgusting personnel, and establishment.
Randall CEasy to rent - people very nice to deal with!
Larry W