Caissier vraiment pas aimable a essayer de mescroquer en me chargent du gaz car il disais ke la tank a gaz étais as au 1/4 pourtemps elle étais une coche au dessus j'ai ramasser le camion j'ai fait même pas 2km la lumière du gauge a fuel a allumer le camion étais sensée être au 1/4 étais sa réserve le wiper passager étais scrape donc on ne pouvais pas se servire des wiper check engine allumer sur le camion le truck buckais énormément et rotais des missfire bruit métallique dans lessieux arrière qu'il soit vide ou charger c'étais agressent camion très sale aucunement nettoyer ma fait et pour finir le bonhomme qui me parlais juste anglais quand j'y est dit je ne suis pas billingue mais a servie 3autre client en français mais étais pas foutu de faire avec moi donc je ne recommence en aucun cas se dépôt de uhaul malheureusement la pire expérience depuis 5ans
Karl L
Depanneur Italien
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Montreal, QC H1C1R2
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It was a pretty grody convenience store. I wasn't sure at all they had what I had reserved, and as it turned out, they didn't. They also miscounted the blankets I ordered to protect furniture. I wanted an appliance dolly and they had one that wasn't marked as available. So, I went without supplies I wanted and needed, had to go to a location way farther afield than I needed (and I pay for miles!) There is no reason whatsoever that I could not have the truck I wanted at the location I wanted. They had lots of trucks and I reserved a week in advance. As to the quality of the equipment.... wow, that truck has sure seen better days. It sounded and felt like a bucket of loose screws about to fall apart any second. I felt BARELY safe in it. In other words, VERY poorly maintained. The door locks neede lubrication. The convenience store didn't have any WD-40 (how convenient) and so, I was left on my own. I was expecting better from U Haul. This experience was an exception to the rule in my view, because in the past, the trucks at least felt roadworthy. This one felt like a real struggle. Shift selector, straining engine.... Ugh, The convenience store guy was friendly at least so I can't fault him for that. He was professional and courteous. What bothers me is that I was sent 10 miles out of my way to this location for a truck that SHOULD have been ready at the location I wanted, which has lots of trucks on its lot every day. I should also have had a truck that was in acceptable shape.
WILLEM BLocation very remote and scary. They didn’t have the dolly and equipment I requested
PABLO cNo windshield washer The guy at the office dont speak french
Bruno MPas de lave glace C’est très dangereux et c’est la deuxième fois
stanley d