Disorganized, the man wasn't there, the woman took a picture of my ID to send to him and handed me the keys. It was dirty and the door didn't work right. Ended up with a broken tire valve and had to wait for roadside assistance. And then again with a broken door. No info wad ever given on milage or gas limits.
Kelsey M
Main Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wartburg, TN 37887
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Customer Reviews
- 3.5 Average Customer Rating
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Nothing
Todd LDropped off with the store clerk, she said he would take care of things when he came in. So no real contact with uhaul personnel.
Mechille NThe attendant knew nothing about the U-Haul business, could not locate the truck and was running a convenience store vs finding the vehicle. THEN when truck was located, it had a tow dolly attached to it, which I had to remove. I’m a72 y/o female!!! Pickup was not a good experience🤯
Ruth RI answered N/A to some of the questions because it's a gas station; not really a commercial U-Haul location. Nobody that really knew much anything about the U-Haul side of it was ever there (I've dropped off 2 trucks there) but at the end of the day, it got taken care of, so I cannot complain.
richard j