Send them elsewhere for service. Michael Cole Enterprises told me that they did not have my vehicle. He actually had two of them in the front lot. A man walked in and handed him a key and he told me it was my lucky day, but he now had a vehicle for me when actually, he now had two. He also requested that I bring the vehicle back to him and not drop it off in Kennett Square where I had originally asked to drop it off because he said he had to have it back. Not what I would call a customer oriented type person.
Jesse Allen
Michael Cole Enterprises
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Grove, PA 19390
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Customer Reviews
- 4.5 Average Customer Rating
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Great experience!! Highly recommend!
CHARLES MATHEWSONMr Cole runs a great business and is always available to assist customers. No areas for improvement were identified.
CHARLES MATHEWSONThis location is very convenient to my home. The proprietor has always been friendly, professional, and helpful. The specific vehicle that I reserved was available and ready to go when I arrive. This is my go-to location for u-Haul rentals.
Camille English Davisnothing to improve. I was referred there by a friend and will be happy to do the same when the time comes. The people in the office were great and the guy helped me hook up the trailer. great people all around.
George Bartnik