This location is not fit to rent your vehicles. Truck was dirty, charged me for dirty blankets tossed in the back. I needed truck at 800 am and they would t rent until owner of mini mart showed up. Not a reputable location. No process to check out vehicles properly. Huge mistake on U Hauls part.Kirk M.
AJ Hundal Mart
(U-Haul Neighborhood Dealer)
West Sacramento, CA 95691
- Mon–Fri4 pm–9 pm
- Sat–Sun6:30 am–1 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in West Sacramento, CA 95691
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- 3.0 Average Customer Rating
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I had trouble activating my location sharing at this location so I wasn't able to complete the drop off procedure through the app. When I called customer service I wasn't able to get assistance in a timely manner (1hr. wait for the next available operator). So I followed the procedure in the drop off video tutorial anyway minus the activation of the location sharing and went inside the location which happened to be a convenience store and gave the key to the attendant. Later, after several tries and long wait times, I was finally able to gel help from the 1-800 service and closed out my transaction. In my opinion, the customer service line needs to be able to help customers faster.Ronald R.
I drove 2 hours to get my truck to have one day to Move. They cancelled my reservation and said my truck was cancelled. Then the manager of AJs said he couldn't do anything about so I had to call uhaul back to reinstall my reservation.KIMBERLIE F.
The fact that I could not choose my drop off location, and not knowing where the location was until I arrived at my destination made the drop off inconvenient. It lead to confusion on my part. Everything worked out, and service from all uhaul reps was good, just more of a hassle than it needed to be.Michael O.
Place was dirty and unwelcoming. Plus I got charged for unknown reason mALLEN P.