The location did not provide me with any way to access the truck's keys, thus their part of the rental agreement was not fulfilled. So I was stuck at the location with no way to start my rental. I did not appreciate that. Thankfully the UHaul phone representative finished the process for them so I could get the keys and use the truck.
Michael Kravitz
Westerville Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westerville, OH 43081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Lennon was great!! She had amazing customer service! Would definitely recommend. As a first time mover on my own she was patient and explained the whole truck rental process in depth, welcoming my questions. Thank you!
Adjyannah WestSuper friendly staff, clean location
Sparklyn GlennThe employee was very helpful in getting the truck taken care of for me.
Irving ChristensonI was very unhappy when we arrived at our location to load the truck and noticed there was no ramp to walk down from the truck. So we had to jump up and down from the truck the entire time.. My partner and I are not young so this made it very difficult for us to do. It was NOT an easy move because of this
Laurie Thomas