I ordered some supplies that were not available at the time of pick up. Make sure everything that is available for purchase is available at the time of pick up as well. I have been unsuccessful in getting a refund, which is honestly fine because it was not very expensive, but it is the principle of the matter. I was fine but another customer may be strapped for money and may need every dollar.Sergio T.
Moving Truck Rental in Woodstock, GA at Arnold Mill Chevron
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Woodstock, GA 30188
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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The owner was a real $%^holeAlice B.
I did not rent a Uhaul. Sent an email when the first notification was sent to me. You will likely not get paid for this rental as it appears to be fraudulent as I previously stated.RYNE M.
Went smoothly. Owner friendly and helpful.ROSS B.
original location did not have our truck, never was updated. went to 2nd location they did not have a dolly, had to go back to original location who did not seem to care about the error at all. So this rating is about both locationssteve M.
We had an appointment at 6:00 pm to pick up our trailer. When we arrived we were informed that the manager was not there. The employee called and where told he would be there in 35 minutes. That 35 minutes turned into an hour and 10 minutes. Also we had reserved furniture pads and were informed that they did not stock them. If the manager was not going to be able to make the appointed time then it should not have been agreed upon. This location also had the $50 guarantee. Guess that doesn't mean it has to be on time.John B.
I reserved a truck and a appliance dolly. When I picked up truck this location did not have an appliance dolly so the gentleman told me he would take it off the order. My mistake I took his word for it. When I turned truck in, the dolly was never taken off my order, so not only was I charged for a the rental of the dolly but also a $150 charge for a missing dolly. Of course no one can recall anything or wants to even talk about it. Thanks UhaulEric R.
I was also charged 474.00 it was suppose to be 189 and not given extra miles as promised this is in dispute with u-haul and I am waiting on an answer.Rick H.
Employee overwhelmed with gas station business. Long wait. Then employee forgot to give me a dolly. I remembered after I was in truck. Turned truck around and returned to station. I was then charged excess milesge.JOHN D.
Very thankful for this welcoming place.WILLIAM H.
I had to go to another location after picking up the truck to get the 36 blankets I had ordered when I ordered the truck. Horrible management of process. I completely blame U-Haul for not managing and training its contracted people and employees correctly. I will never use U-Haul again.Kevin P.
The employee at Chevron wasn't friendly at all, but the truck was fineAmy G.
Used a car trailer, everything worked on it as was suppose too. Was pleased with all things including the price.John R.
It was a very good experience driving from Georgia to Michigan with no issues Thank youdaniel J.
I had to replace the Hitch electrical cord. It appeared it had been dragged on the ground. Other than that everything was perfect.Roger M.
The employee at this location remained open after closing hours to assist me in getting the truck. He was very friendly and made the experience seamless.Robert S.
Brakes were bad, need to fix them.Victor A.
U-Haul software issues resulted in a delay in having the truck ready to go when we picked up the truck. Otherwise the truck operated as we expected.Owen A.
this Chevron on Arnold Mill is a great location, run by super nice and helpful people.Brad S.
Trucks needs to be cleaned inside and Inside light wasn't working. I unloaded my belongings in the dark.Isaac M.
It took over a hour to get trailer, they had open trailer not enclosed, like I asked for. Young Man worked at convenient store. Did not have time or knowing about trailer. He asked a coustomer to check it. Made me feel very uncomfortable about towing it, sence I had never towed one before. This 5x8 cost me $187 and a lot of stress.Vesta T.
My review is based on the location and NOT UHAUL. The person at this location was really great at assisting me work out a UHAUL reservation mess up. I would recommend this location based on the help I got from the employee that helped me but I will not be renting from UHAUL in the future.Jeanette B.
I was already aggravated that I had to drive 45 miles minutes out of my way to return the truck since I was told I couldn't return my truck to my storage even though they rent trucks there. When I went into the location the cashier had an attitude with me because I was told to take the truck to that location. Customer service was lacking l had tried to speak to customer service before my trip and that gentleman was also rude about where the truck was to be returned. Unnecessary mileage was put on the vehicle, I had to drive 45 minutes south from my storage unit and then spend 85 minutes driving home. I have rented vehicles in the past and am not sure if I will use you again in the future.Diane C.
Be more respectful to the paying customer. I had to physically measure the truck I rented because the representative couldn't take 5 seconds to walk me to the truck. Then upon drop off the representative proceeded to tell me the truck needed $12 more gas after I just paid him $7 and verified the tank was as it was before we left.Joshua B.
The Lady at the shop were not knowledgeable of the rental process. We waited almost an hour for her to print the invoice. She told us that " we could dropped off the truck any UHaul rental place". So we went to the closest one & was told that we have to take it to the address on the invoice. We wasted time & mileages. It costed us more to pay for the extra mileages. That is not acceptable to anyone; especially, senior. The Lady gave UHaul a bad reputation.CHIN N.