I was overcharged. Promised by your support staff it would be fixed and it never was.
Steven B
Smart Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodstock, GA 30189
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was a drop off location only, at a gas station. The gentleman behind the counter at the gas station tried to help but did not communicate too well, but well enough to tell me to check out online and where to drop key off after I did so.
Victor ZThe location was great, and the attendant did very well to help with a very bad situation with U-Haul. The lock and the code did not work the attendant notified the general manager of the area for you all who basically did not do a lot, the manager kept working, and eventually was able to get it resolved.
Lou GI paid extra for doley, and didn't get one. Called guy at the store and he said he would adjust charge when I returned van. I actually returned van 7 hours early because the smell as so foul on the inside and extremely dirty, I didn't want Mt furniture and clothes to absorb that stench in van. I moved my larger pieces and that's all I could tolerate!! The man I rented van from was not at the store, to explain the return and adjust my charges for the dolly...man who was there was clueless and couldn't reach the original guy... Way below U haul standards!
Victoria HNot a thing . They were very helpful and understanding when the truck got returned. Late . Very nice people.
Jennifer D