I own a business 1.5 miles from Bala Motor Sports and have used them for years. I rented a Van and only went to my store then right back 3 miles because the Van was not large enough. The next day I rented a larger truck and drove 140 miles for my delivery which was $180. My issue is that yes I made a mistake the day before but not a $75 mistake. They charged me for miles and gas that I didn't use. I have called and emailed but I am always told the person who takes care of Uhaul isn't there and they never get back to me. They've been the place I go to for 10+ years and only there, 6-10 times a year. This is the first time I needed customer service, so I can't help to take this situation personally. Very Disappointing.
justin H
Bala Motorsports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bala-Cynwyd, PA 19004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They were fantastic to deal with! Denise helped me with the reservation along the way and the guys at the desk were great when I arrived to pick up the truck. Would highly recommend them!
Heidi JApp would not work, by some grace of god I finally got into the return truck process instead of it refreshing. The main issue after was that pictures would not upload, especially on the photos of the truck page, uploading more than one would clear all of them. Truly an awful app experience
Talon SRadio did not work. USB port did not work, cigarette lighter to use for charging did not work.
SUSAN DVehicle was not ready at the reserved time. No bathroom.
Andrew M