Nobody inspected my hookup, or my trailer hitch, one of the trailer tires was flat and they would not air it up I had to pay to air it up myself, the bathroom at the location literally had a note on the door about possibly dying if you enter so my fiance couldn't use the restroom
Anthony M
Burnt Hickory Grocery Bp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cartersville, GA 30120
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Slow to check in, typical for a gas station however, the location was convenient. It seems strange that I had to provide the same information I had already provided on line and in my profile. Check out should have been 2-3 minutes. My main issue is that the added on a non approved charge.
KENNETH WCustomer service was awful. The truck was parked properly in a parking space alongside other Uhaul equipment. The man working was rude and told us we had to move it to another space. We asked for it to be checked in at that time and to get a printed receipt. He refused and said that one would be emailed later. The truck was dropped off clean with the correct amount of fuel. We were charged a refueling fee and never received the email. I will never do business with this location again for Uhaul, fuel or anything else.
Valerie SVery helpful and accommodating!
Kenneth TFind associates who are able and willing to explain things in English. Associates should hear, understand and communicate the business dealings with the customer assuring that nothing is left in the open. Verify the reservation and details prior to just charging people an amount.
Uris B