Construction around the property made it difficult to get in to return the truck. When we did get in, the person working at the location couldn't find our reservation. I showed him my receipt with the location on it. He called U-Haul and they had evidently changed the return location. I don't recall getting any notification from U-Haul that we had a different drop-off location. The person at the drop-off location got it figured out and we on our way.
Louis B
Think Storage West Jordan
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Jordan, UT 84081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything run smoothly.
Mike MWas told one thing by your guys at the store and figured out something else when on the phone with u-haul. Used the trailer for one day and was charged for two. Was told it was alright if I left the trailer at store after hours, was Not told there would be a “after hours” charge, and was charged $20 extra. Was told I could find the link to return the trailer on the email, found out later you have to go onto the website to check the trailer back in. Real rinkeydink operation. Was charge $75 instead of the $27 it should have been. We’ll see if I get a refund or not. I would not recommend this place to anyone! Beware of misleading or wrong information that costs you money.
David HN/A
Paul RNice customer service
Omarshah A